Retail Manager in Training Full Time

STC Virginia - LLC•Blacksburg, VA
•$16 - $20

About The Position

The Retail Manager in Training (described in the job summary as Salon Director in Training) helps drive store performance, delivers superior client service, and maintains operational excellence to meet or exceed productivity goals. The role manages and supervises Tanning Consultants, leads by example, and holds the team accountable for providing an exceptional client experience. The position offers a base pay of $16.00 per hour or more, with performance and store bonuses; average earnings of $20.00 per hour are not guaranteed and depend on meeting performance and training criteria. The role typically works five days per week, approximately 35 to 45 hours depending on hourly or salary status, and requires availability for nights and weekends.

Requirements

  • Management and/or sales experience.
  • Basic computer skills, including the ability to use Word, Excel, and Outlook.
  • Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
  • Knowledge of client service techniques and operational practices.
  • Problem-solving and organizational/planning skills.
  • Strong leadership skills, including the ability to coach and mentor.
  • Team-building skills.
  • Ability to prioritize and delegate.
  • Ability to work nights and weekends.
  • Ability to work a five-day week of approximately 35 to 45 hours, depending on hourly or salary status.
  • Ability to stand and walk for long periods, bend at the waist to clean tanning equipment, lift or assist in lifting items and heavy boxes, bend to pick up items from floors, and perform cleaning tasks such as dusting, sweeping, mopping, and scrubbing.

Nice To Haves

  • Beauty industry experience.
  • Customer service experience.

Responsibilities

  • Monitor and manage daily salon operations in a fast-paced environment.
  • Lead by example in company operations, create a client-centric experience, and meet personal sales expectations.
  • Maintain a professional and impeccably clean salon environment.
  • Establish clear goals and objectives for team members.
  • Coach, train, and provide feedback to improve team members’ daily performance.
  • Generate sales reports, maintain inventory, and assist with other Salon Director functions.
  • Assist the Salon Director in controlling revenue and expenses.
  • Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.

Benefits

  • Health insurance options, including medical, dental, and vision.
  • Paid time off.
  • Flexible scheduling.
  • 401(k) with company match.
  • Employee discounts on products and services.
  • Professional development and training.
  • Casual dress code and free company apparel.
  • Free tanning.
  • Free spray tanning.
  • Free wellness spa services.
  • Exclusive discounts at outside retailers.
  • Performance and store bonus opportunities.
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