Retail Manager in Training Full Time
About The Position
The Retail Manager in Training (referred to in the job summary as Salon Director in Training) helps drive salon performance, foster superior client service, and maintain operational excellence to meet or exceed productivity goals. The role manages and supervises Tanning Consultants, leads by example in salon operations, and holds the team accountable for delivering an exceptional client experience. The position works in a fast-paced salon environment and requires nights and weekends, with a five-day workweek of approximately 35 to 45 hours depending on hourly or salary status. The listed pay is a base of $17.00 per hour or more, with performance and store bonuses described as averaging $22.00 per hour. The posting states that $20.00 per hour is not guaranteed and that bonus opportunities depend on performance and training criteria. Sun Tan City is part of the Glow Brands family and operates approximately 250 salons in 20 states. The company describes its work as providing products, services, and recommendations through friendly client relationships. It emphasizes a positive workplace, employee development, and opportunities for advancement.
Requirements
- Management and/or sales experience.
- Basic computer skills, including the ability to use Word, Excel, and Outlook.
- Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
- Knowledge of client service techniques and operational practices.
- Problem-solving and organizational/planning skills.
- Strong leadership skills, including the ability to coach and mentor.
- Team-building skills.
- Ability to prioritize and delegate.
- Ability to work nights and weekends.
- Ability to work a five-day week of approximately 35 to 45 hours, depending on hourly or salary status.
- Ability to stand and walk for long periods.
- Ability to bend at the waist to clean tanning equipment and bend down to pick up items from the floor.
- Ability to lift or assist in lifting items and heavy boxes.
- Ability to perform salon cleaning, including dusting, sweeping, mopping, and scrubbing.
Nice To Haves
- Beauty industry experience.
- Customer service experience.
Responsibilities
- Monitor and manage daily salon operations in a fast-paced environment.
- Lead by example in company operations, create a client-centric experience, and meet personal sales expectations.
- Maintain a professional and impeccably clean salon environment.
- Establish clear goals and objectives for team members.
- Coach, train, and provide feedback to improve team members’ daily performance.
- Generate sales reports, maintain inventory, and assist with other Salon Director functions.
- Assist the Salon Director in controlling top-line revenue and expenses.
- Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
Benefits
- Medical, dental, and vision insurance options.
- Life insurance and disability coverage options.
- Paid time off (PTO).
- Flexible scheduling.
- 401(k) with company match.
- Daily pay options.
- Employee discounts on products and services.
- Professional development and training.
- Casual dress code and free company apparel.
- Free tanning and spray tanning.
- Free wellness spa services.
- Employee wellness programs with a yearly $125 reimbursement option.
- Exclusive discounts at outside retailers.
- Performance and store bonus opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
