Retail Loss Prevention Detective

TJX • Louisville, KY

2d • Onsite

About The Position

The Retail Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs. The role maintains positive relationships with Store Management, communicates with store Associates about damage and shrink initiatives, and works with management on shrink-related activities and reduction goals. The Detective identifies and resolves internal and external theft, observes, apprehends, or deters dishonesty, and conducts apprehensions in accordance with established policies and guidelines. The position also participates in investigations and surveillance as assigned, ensuring apprehensions are consistent with store theft activity.

The role provides timely, courteous, and knowledgeable customer service; promotes honesty, integrity, confidentiality, and safety awareness; and supports a safe store environment. Responsibilities include completing and distributing paperwork accurately and promptly, maintaining appropriate evidence, understanding law enforcement procedures, and participating professionally in legal activities as needed. The Detective adheres to labor laws and company policies and procedures and encourages Associates to use shrink-reduction resources.

The position is based at the HomeGoods store at 4201 Towne Center Drive in Louisville, Kentucky. Starting pay is $14.55 to $20.40 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative and analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to work effectively with peers and supervisors to accomplish tasks.
• Ability to work a flexible schedule to support business needs.
• 0–2 years of retail or security experience.

Responsibilities

• Complete daily tasks required for store loss prevention and safety programs.
• Maintain positive relationships with Store Management.
• Conduct apprehensions within established policies and guidelines.
• Communicate with store Associates about damage and shrink initiatives.
• Identify and resolve internal and external theft.
• Adhere to established shoplifter guidelines and policies.
• Provide timely, courteous, and knowledgeable service to customers.
• Promote honesty and integrity and maintain confidentiality.
• Observe, apprehend, and/or deter acts of dishonesty from outside sources.
• Participate in investigations and surveillance as assigned.
• Ensure apprehensions are consistent with store theft activity.
• Complete and distribute paperwork accurately and in a timely manner.
• Maintain appropriate evidence, demonstrate understanding of law enforcement procedures, and participate professionally in legal activities as needed.
• Coordinate and complete shrink-related activities in partnership with Store Management.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Encourage Associate use of shrink-reduction resources.
• Promote safety awareness and support maintenance of a safe environment.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation assistance
• Bereavement benefit
• 401(k) associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for those meeting service or hours requirements
• Medical, dental, and vision coverage for those meeting service or hours requirements
• Health savings account (HSA) for those meeting service or hours requirements
• Health care flexible spending account (FSA) for those meeting service or hours requirements
• Life insurance for those meeting service or hours requirements
• Short- and long-term disability for those meeting service or hours requirements
• Paid parental leave for those meeting service or hours requirements
• Paid holidays, vacation, and sick leave for those meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed