Retail Loss Prevention Detective
About The Position
The Retail Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role identifies and resolves internal and external theft, conducts apprehensions within established policies and guidelines, and communicates with store Associates about damage and shrink initiatives. The position supports shrink reduction and safety goals, participates in investigations and surveillance as assigned, and handles related documentation and evidence. It requires courteous, knowledgeable customer service, sound judgment, confidentiality, and effective collaboration with peers and supervisors. The position is based at the TJ Maxx Store 1247 in Waterbury, Connecticut, and has a starting pay range of USD $16.94 to $20.40 per hour. Actual starting pay depends on relevant skills, qualifications, and experience.
Requirements
- Excellent communication skills and sound judgment.
- Basic computer skills.
- Basic time management skills.
- Investigative and analytical skills.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Ability to work effectively with peers and supervisors to accomplish tasks.
- Ability to work a flexible schedule to support business needs.
- 1–2 years of retail Loss Prevention experience.
Responsibilities
- Complete daily tasks required for Store Loss Prevention and safety programs.
- Maintain positive relationships with Store Management.
- Conduct apprehensions within established policies and guidelines, ensuring they are consistent with store theft activity.
- Communicate with store Associates on damage and shrink initiatives.
- Adhere to established shoplifter guidelines and policies.
- Provide timely, courteous, and knowledgeable service to customers.
- Promote a culture of honesty and integrity and maintain confidentiality.
- Observe, apprehend, and/or deter acts of dishonesty from outside sources.
- Participate in investigations and surveillance as assigned.
- Complete and distribute paperwork accurately and promptly.
- Maintain appropriate evidence, understand law enforcement procedures, and professionally participate in legal activities as needed, such as police calls.
- Coordinate and complete shrink-related activities in partnership with Store Management.
- Adhere to labor laws, policies, and procedures.
- Support and participate in store shrink reduction goals and programs.
- Encourage Associate use of shrink reduction resources.
- Promote safety awareness and support maintenance of a safe environment.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for those meeting service or hours requirements
- Medical, dental, and vision coverage for those meeting service or hours requirements
- Health savings account (HSA) for those meeting service or hours requirements
- Health care flexible spending account (FSA) for those meeting service or hours requirements
- Life insurance for those meeting service or hours requirements
- Short- and long-term disability coverage for those meeting service or hours requirements
- Paid parental leave for those meeting service or hours requirements
- Paid holidays, vacation, and sick time for those meeting service or hours requirements
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
