Retail Loss Prevention Detective

The TJX Companies, Inc.•Nicholasville, KY

4d•$15 - $20•Onsite

About The Position

The Retail Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role conducts apprehensions within established policies and guidelines, communicates with store Associates about damage and shrink initiatives, and identifies and resolves internal and external theft. The position supports shrink reduction and safety programs, participates in investigations and surveillance as assigned, and completes related paperwork and evidence handling accurately and promptly. The Detective demonstrates an understanding of law enforcement procedures and participates professionally in legal activities as needed. The role also provides courteous, knowledgeable customer service and promotes a culture of honesty, integrity, confidentiality, and safety. This position is located at HomeGoods Store 0803 in Nicholasville, Kentucky. Starting pay is $14.55 to $20.40 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time-management skills.
Investigative and analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors to accomplish tasks.
Ability to work a flexible schedule to support business needs.
0–2 years of retail or security experience.

Responsibilities

Adhere to established shoplifter guidelines and policies.
Provide timely, courteous, and knowledgeable service to customers.
Promote a culture of honesty and integrity while maintaining confidentiality.
Observe, apprehend, and/or deter acts of dishonesty from outside sources.
Participate in investigations and surveillance as assigned.
Ensure apprehensions are consistent with store theft activity.
Complete and distribute paperwork accurately and promptly.
Maintain appropriate evidence, demonstrate understanding of law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
Coordinate and complete shrink-related activities in partnership with Store Management.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Encourage Associate use of shrink-reduction resources.
Promote safety awareness and support maintenance of a safe environment.
Maintain positive relationships with Store Management and communicate with store Associates about damage and shrink initiatives.
Identify and resolve internal and external theft.