Retail Loss Prevention Detective

TJX•Skokie, IL

13d•Onsite

About The Position

The Retail Loss Prevention Detective completes daily tasks for store loss prevention and safety programs, maintains positive relationships with Store Management, and conducts apprehensions in accordance with established policies and guidelines. The role communicates with store Associates about damage and shrink initiatives; identifies and resolves internal and external theft; and provides customers with timely, courteous, and knowledgeable service. The Detective promotes honesty, integrity, confidentiality, and safety while observing, apprehending, or deterring dishonest activity. The position also participates in investigations and surveillance, completes and distributes accurate paperwork, maintains evidence, and professionally participates in legal activities such as police calls as needed. Working in partnership with Store Management, the Detective coordinates shrink-related activities and supports store shrink-reduction goals and programs. The position is with TJ Maxx at TJX Companies, at Store 0440 in Skokie, Illinois. Starting pay is $15.40 to $20.40 per hour; actual starting pay depends on relevant skills, qualifications, and experience. Benefits are subject to applicable plan terms and may change.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time-management skills.
Investigative and analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors to accomplish tasks.
Ability to work a flexible schedule to support business needs.
0–2 years of retail or security experience.

Responsibilities

Complete daily tasks required for Store Loss Prevention and safety programs.
Maintain positive relationships with Store Management.
Conduct apprehensions within established policies and guidelines, and ensure they are consistent with store theft activity.
Communicate with store Associates about damage and shrink initiatives.
Identify and resolve internal and external theft; observe, apprehend, or deter dishonest acts from outside sources.
Adhere to established shoplifter guidelines and policies.
Provide customers with timely, courteous, and knowledgeable service.
Promote honesty and integrity, maintain confidentiality, and promote safety awareness.
Participate in investigations and surveillance as assigned.
Complete and distribute paperwork accurately and on time.
Maintain appropriate evidence, understand law enforcement procedures, and professionally participate in legal activities as needed, including police calls.
Coordinate shrink-related activities in partnership with Store Management.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs, and encourage Associate use of shrink-reduction resources.
Support maintenance of a safe environment.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) with Associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for those who meet service or hours requirements
Medical, dental, and vision coverage for those who meet service or hours requirements
Health savings account (HSA) for those who meet service or hours requirements
Health care flexible spending account (FSA) for those who meet service or hours requirements
Life insurance for those who meet service or hours requirements
Short- and long-term disability for those who meet service or hours requirements
Paid parental leave for those who meet service or hours requirements
Paid holidays, vacation, and sick time for those who meet service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance