Retail Loss Prevention Detective

TJX • Gahanna, OH

4d • Onsite

About The Position

The Retail Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role identifies and resolves internal and external theft, conducts apprehensions according to established policies and guidelines, and communicates with store Associates about damage and shrink initiatives. The Detective also supports store shrink-reduction goals, promotes safety awareness, and helps maintain a safe environment.

The position includes conducting investigations and surveillance as assigned, completing and distributing paperwork accurately and promptly, and maintaining appropriate evidence. The Detective demonstrates an understanding of law enforcement procedures and participates professionally in legal activities as needed, such as police calls. The role provides timely, courteous, and knowledgeable customer service, maintains confidentiality, and promotes honesty and integrity. The position is located at Marshalls Store 0349 in Gahanna, Ohio.

Requirements

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time-management skills.
• Investigative and analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to work effectively with peers and supervisors to accomplish tasks.
• Ability to work a flexible schedule to support business needs.
• 0–2 years of retail or security experience.

Responsibilities

• Complete daily tasks required for store loss prevention and safety programs.
• Maintain positive relationships with Store Management.
• Conduct apprehensions within established policies and guidelines and ensure they are consistent with store theft activity.
• Communicate with store Associates about damage and shrink initiatives.
• Identify and resolve internal and external theft; observe, apprehend, and/or deter acts of dishonesty from outside sources.
• Adhere to established shoplifter guidelines and policies.
• Provide timely, courteous, and knowledgeable service to customers.
• Promote honesty and integrity and maintain confidentiality.
• Participate in investigations and surveillance as assigned.
• Complete and distribute paperwork accurately and in a timely manner.
• Maintain appropriate evidence, demonstrate understanding of law enforcement procedures, and participate professionally in legal activities as needed, including police calls.
• Coordinate and complete shrink-related activities in partnership with Store Management.
• Adhere to labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs, and encourage Associate use of shrink-reduction resources.
• Promote safety awareness and support maintenance of a safe environment.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation assistance
• Bereavement benefit
• 401(k) employee contributions
• Child care and cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match, for eligible associates
• Medical, dental, and vision insurance, for eligible associates
• Health savings account (HSA), for eligible associates
• Health care flexible spending account (FSA), for eligible associates
• Life insurance, for eligible associates
• Short- and long-term disability, for eligible associates
• Paid parental leave, for eligible associates
• Paid holidays, vacation, and sick time, for eligible associates
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed