Retail Loss Prevention Detective Full Time - Worcester

TJX Companies•Worcester, MA

147d•$15 - $20•Onsite

About The Position

This role is responsible for completing daily tasks related to store loss prevention and safety programs. The Detective will maintain positive relationships with Store Management, conduct apprehensions within established policies, and communicate with store Associates on damage and shrink initiatives. The position involves identifying and resolving internal and external theft, adhering to shoplifter guidelines, and providing excellent customer service. A key aspect of the role is promoting a culture of honesty and integrity, maintaining confidentiality, and participating in investigations and surveillance as assigned. The Detective will ensure apprehensions are consistent with store theft activity, complete and distribute paperwork accurately, and maintain appropriate evidence. Understanding law enforcement procedures and participating in legal activities are also part of the responsibilities. The role includes coordinating and completing shrink-related activities in partnership with Store Management, adhering to all labor laws, policies, and procedures, and supporting store shrink reduction goals and programs. Encouraging Associate use of shrink reduction resources and promoting safety awareness are also important duties.

Requirements

Excellent communication skills and sound judgment
Basic computer skills
Basic time management skills
Investigative / analytical skills
Ability to respond appropriately to changes in direction or unexpected situations
Standout colleague, working effectively with peers and supervisors to accomplish tasks
Able to work a flexible schedule to support business needs
0-2 years retail or security experience

Responsibilities

Completes the daily tasks required for Store Loss Prevention and safety programs.
Maintains positive relationships with Store Management.
Conducts apprehensions within established policies and guidelines.
Communicates with store Associates on damage and shrink initiatives.
Identifies and resolves internal and external theft.
Adheres to established shoplifter guidelines and policies.
Provides timely, courteous and knowledgeable service to customers.
Promotes a culture of honesty and integrity; maintains confidentiality.
Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
Participates in investigations and surveillance as assigned.
Ensures apprehensions are consistent with store theft activity.
Completes and distributes paperwork in an accurate and timely manner.
Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.).
Coordinates and complete shrink related activities in partnership with Store Management.
Adheres to all labor laws, policies, and procedures.
Supports and participates in store shrink reduction goals and programs.
Encourages Associate use of shrink reduction resources.
Promotes safety awareness and supports maintenance of a safe environment.