Retail Loss Prevention Detective - Riverview

TJX•Riverview, FL

2d•$15 - $20•Onsite

About The Position

The Retail Loss Prevention Detective completes daily tasks related to store loss prevention and safety programs while maintaining positive relationships with Store Management. The role helps reduce shrink, identify and resolve internal and external theft, and promote a safe environment. It includes observing, deterring, and apprehending suspected dishonest activity in accordance with established policies and guidelines; participating in investigations and surveillance as assigned; and supporting store shrink-reduction goals and programs. The Detective provides timely, courteous, and knowledgeable customer service, communicates with Associates about damage and shrink initiatives, and encourages their use of shrink-reduction resources. The role also involves completing and distributing paperwork accurately and promptly, maintaining appropriate evidence, understanding law-enforcement procedures, and participating professionally in legal activities as needed. The employee adheres to labor laws and company policies and procedures, maintains confidentiality, and supports a culture of honesty and integrity. This position is based at the Marshalls store at 13120 US Hwy 301 South in Riverview, Florida. The starting pay range is USD $15.00–$20.40 per hour; actual starting pay depends on relevant skills, qualifications, and experience. A flexible schedule is required to support business needs.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time-management skills.
Investigative and analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors to accomplish tasks.
Ability to work a flexible schedule to support business needs.
0–2 years of retail or security experience.

Responsibilities

Complete daily tasks required for store loss prevention and safety programs.
Maintain positive relationships with Store Management.
Conduct apprehensions in accordance with established policies and guidelines.
Communicate with store Associates about damage and shrink initiatives.
Identify and resolve internal and external theft.
Adhere to established shoplifter guidelines and policies.
Provide timely, courteous, and knowledgeable customer service.
Promote honesty and integrity and maintain confidentiality.
Observe, apprehend, and/or deter acts of dishonesty from outside sources.
Participate in investigations and surveillance as assigned.
Ensure apprehensions are consistent with store theft activity.
Complete and distribute paperwork accurately and promptly.
Maintain appropriate evidence, demonstrate understanding of law-enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
Coordinate and complete shrink-related activities in partnership with Store Management.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Encourage Associate use of shrink-reduction resources.
Promote safety awareness and support maintenance of a safe environment.