Retail Loss Prevention Detective - Riverview

The TJX Companies, Inc.•Riverview, FL

4d•$15 - $20•Onsite

About The Position

The Retail Loss Prevention Detective completes daily tasks for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role conducts apprehensions in accordance with established policies and guidelines, communicates with Associates about damage and shrink initiatives, and identifies and resolves internal and external theft. It also supports store shrink-reduction goals and programs, promotes safety awareness, and helps maintain a safe environment. The Detective observes, apprehends, or deters acts of dishonesty; participates in investigations and surveillance as assigned; and ensures apprehensions are consistent with store theft activity. The role completes and distributes paperwork accurately and on time, maintains appropriate evidence, understands law-enforcement procedures, and participates professionally in legal activities as needed. It coordinates shrink-related activities with Store Management, encourages Associates to use shrink-reduction resources, and follows applicable labor laws, policies, and procedures. The position also provides timely, courteous, and knowledgeable customer service and promotes honesty, integrity, and confidentiality. The position is at Marshalls Store 1202 in Riverview, Florida, at 13120 US Hwy 301 South. The starting pay range is $15.00 to $20.40 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time-management skills.
Investigative and analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors to accomplish tasks.
Ability to work a flexible schedule to support business needs.
0–2 years of retail or security experience.

Responsibilities

Complete daily tasks required for store loss prevention and safety programs.
Maintain positive relationships with Store Management.
Conduct apprehensions within established policies and guidelines, ensuring they are consistent with store theft activity.
Communicate with store Associates about damage and shrink initiatives.
Identify and resolve internal and external theft.
Adhere to established shoplifter guidelines and policies.
Provide timely, courteous, and knowledgeable customer service.
Promote honesty and integrity and maintain confidentiality.
Observe, apprehend, or deter acts of dishonesty from outside sources.
Participate in investigations and surveillance as assigned.
Complete and distribute paperwork accurately and on time.
Maintain appropriate evidence, understand law-enforcement procedures, and professionally participate in legal activities as needed, such as police calls.
Coordinate shrink-related activities in partnership with Store Management.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Encourage Associates to use shrink-reduction resources.
Promote safety awareness and support maintenance of a safe environment.