Retail Loss Prevention Detective
About The Position
The Retail Loss Prevention Detective completes daily tasks for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role conducts apprehensions in accordance with established policies and guidelines, communicates with store associates about damage and shrink initiatives, and identifies and resolves internal and external theft. The detective supports store shrink-reduction goals, promotes honesty and integrity, maintains confidentiality, and helps maintain a safe store environment. The position also provides timely, courteous, and knowledgeable service to customers.
Requirements
- Excellent communication skills and sound judgment.
- Basic computer skills.
- Basic time-management skills.
- Investigative and analytical skills.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Ability to work effectively with peers and supervisors to accomplish tasks.
- Ability to work a flexible schedule to support business needs.
- 0–2 years of retail or security experience.
Responsibilities
- Complete daily tasks required for Store Loss Prevention and safety programs.
- Maintain positive relationships with Store Management.
- Conduct apprehensions within established policies and guidelines.
- Communicate with store Associates about damage and shrink initiatives.
- Identify and resolve internal and external theft.
- Adhere to established shoplifter guidelines and policies.
- Provide timely, courteous, and knowledgeable service to customers.
- Promote a culture of honesty and integrity and maintain confidentiality.
- Observe, apprehend, and/or deter acts of dishonesty from outside sources.
- Participate in investigations and surveillance as assigned.
- Ensure apprehensions are consistent with store theft activity.
- Complete and distribute paperwork accurately and in a timely manner.
- Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed.
- Coordinate and complete shrink-related activities in partnership with Store Management.
- Adhere to all labor laws, policies, and procedures.
- Support and participate in store shrink-reduction goals and programs.
- Encourage Associate use of shrink-reduction resources.
- Promote safety awareness and support the maintenance of a safe environment.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for eligible associates
- Medical, dental, and vision coverage for eligible associates
- Health savings account (HSA)
- Health care flexible spending account (FSA)
- Life insurance
- Short- and long-term disability
- Paid parental leave
- Paid holidays, vacation, and sick time
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
