Retail Loss Prevention Detective

TJX • Commack, NY

4d • Onsite

About The Position

The Retail Loss Prevention Detective completes daily tasks related to store loss prevention and safety programs while maintaining positive relationships with Store Management. The role helps identify and resolve internal and external theft, conducts apprehensions in accordance with established policies and guidelines, and communicates with store Associates about damage and shrink initiatives.

The Detective supports investigations and surveillance as assigned, ensures apprehensions are consistent with store theft activity, and completes and distributes accurate paperwork promptly. The role also maintains appropriate evidence, understands law enforcement procedures, and participates professionally in legal activities as needed. In partnership with Store Management, the Detective coordinates shrink-related activities, supports store shrink-reduction goals, encourages use of shrink-reduction resources, and promotes safety awareness and a safe environment.

The position provides timely, courteous, and knowledgeable customer service; promotes honesty and integrity; maintains confidentiality; and adheres to labor laws, policies, and procedures. Applicants should have strong communication and judgment, basic computer and time-management skills, investigative or analytical skills, and the ability to adapt to changing directions or unexpected situations. A flexible schedule is required to support business needs.

Requirements

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time-management skills.
• Investigative or analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to work effectively with peers and supervisors to accomplish tasks.
• Ability to work a flexible schedule to support business needs.
• 0–2 years of retail or security experience.

Responsibilities

• Complete daily tasks required for store loss prevention and safety programs.
• Maintain positive relationships with Store Management.
• Conduct apprehensions in accordance with established policies and guidelines.
• Communicate with store Associates about damage and shrink initiatives.
• Identify and resolve internal and external theft.
• Adhere to established shoplifter guidelines and policies.
• Provide customers with timely, courteous, and knowledgeable service.
• Promote honesty and integrity and maintain confidentiality.
• Observe, apprehend, and/or deter acts of dishonesty from outside sources.
• Participate in investigations and surveillance as assigned.
• Ensure apprehensions are consistent with store theft activity.
• Complete and distribute paperwork accurately and on time.
• Maintain appropriate evidence, demonstrate understanding of law enforcement procedures, and participate professionally in legal activities as needed.
• Coordinate and complete shrink-related activities in partnership with Store Management.
• Adhere to labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Encourage Associate use of shrink-reduction resources.
• Promote safety awareness and support maintenance of a safe environment.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) with Associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union
• Referral bonuses
• 401(k) match for those meeting service or hours requirements
• Medical, dental, and vision coverage for those meeting service or hours requirements
• Health savings account (HSA) for those meeting service or hours requirements
• Health care flexible spending account (FSA) for those meeting service or hours requirements
• Life insurance for those meeting service or hours requirements
• Short- and long-term disability coverage for those meeting service or hours requirements
• Paid parental leave for those meeting service or hours requirements
• Paid holidays, vacation, and sick time for those meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed