Retail Loss Prevention Detective

TJX•Metairie, LA

26d•Onsite

About The Position

The Retail Loss Prevention Detective completes daily tasks required for store loss prevention and safety programs. The role works with Store Management and store Associates to address damage and shrink initiatives, identify and resolve internal and external theft, support shrink-reduction goals, and promote a safe environment. The detective conducts apprehensions in accordance with established policies and guidelines, participates in investigations and surveillance as assigned, and ensures apprehensions are consistent with store theft activity. The role also maintains accurate and timely paperwork and appropriate evidence, understands law-enforcement procedures, and participates professionally in legal activities as needed, such as police calls. The detective provides timely, courteous, and knowledgeable customer service and promotes honesty, integrity, and confidentiality. The position is with TJ Maxx at 6601 Veterans Memorial Blvd, Metairie, Louisiana. The starting pay range is $14.55 to $20.40 per hour; actual starting pay depends on relevant skills, qualifications, and experience. The schedule must be flexible to support business needs.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time-management skills.
Investigative and analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors to accomplish tasks.
Ability to work a flexible schedule to support business needs.
0–2 years of retail or security experience.

Responsibilities

Complete daily tasks required for store loss prevention and safety programs.
Maintain positive relationships with Store Management.
Conduct apprehensions within established policies and guidelines.
Communicate with store Associates about damage and shrink initiatives.
Identify and resolve internal and external theft.
Follow established shoplifter guidelines and policies.
Provide timely, courteous, and knowledgeable service to customers.
Promote honesty and integrity and maintain confidentiality.
Observe, apprehend, and/or deter acts of dishonesty from outside sources.
Participate in investigations and surveillance as assigned.
Ensure apprehensions are consistent with store theft activity.
Complete and distribute paperwork accurately and on time.
Maintain appropriate evidence, understand law-enforcement procedures, and participate professionally in legal activities as needed, including police calls.
Coordinate and complete shrink-related activities in partnership with Store Management.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Encourage Associate use of shrink-reduction resources.
Promote safety awareness and support a safe environment.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) associate contributions
Child-care and cell-phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for those who meet service or hours requirements
Medical, dental, and vision coverage for those who meet service or hours requirements
Health savings account (HSA) for those who meet service or hours requirements
Health care flexible spending account (FSA) for those who meet service or hours requirements
Life insurance for those who meet service or hours requirements
Short- and long-term disability coverage for those who meet service or hours requirements
Paid parental leave for those who meet service or hours requirements
Paid holidays, vacation, and sick leave for those who meet service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance
Competitive salary and benefits package