Retail Loss Prevention Detective

TJX • Miamisburg, OH

5d • Onsite

About The Position

The Retail Loss Prevention Detective completes daily tasks related to store loss prevention and safety programs. The role works with Store Management and store Associates to support shrink reduction, investigate and address internal and external theft, and promote a safe store environment. Responsibilities include conducting apprehensions in accordance with established policies and guidelines; participating in investigations and surveillance; maintaining evidence and completing accurate, timely paperwork; and participating professionally in legal activities as needed. The Detective also provides courteous, knowledgeable customer service and maintains confidentiality, honesty, and integrity.

The position is based at TJ Maxx Store 0318 in Miamisburg, Ohio. The starting pay range is $14.55 to $20.40 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time-management skills.
• Investigative and analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to work effectively with peers and supervisors to accomplish tasks.
• Ability to work a flexible schedule to support business needs.
• 0–2 years of retail or security experience.

Responsibilities

• Complete daily tasks required for Store Loss Prevention and safety programs.
• Maintain positive relationships with Store Management.
• Conduct apprehensions in accordance with established policies and guidelines.
• Communicate with store Associates about damage and shrink initiatives.
• Identify and resolve internal and external theft.
• Follow established shoplifter guidelines and policies.
• Provide timely, courteous, and knowledgeable customer service.
• Promote honesty and integrity and maintain confidentiality.
• Observe, apprehend, and/or deter acts of dishonesty from outside sources.
• Participate in investigations and surveillance as assigned.
• Ensure apprehensions are consistent with store theft activity.
• Complete and distribute paperwork accurately and on time.
• Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
• Coordinate shrink-related activities in partnership with Store Management.
• Follow labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Encourage Associates to use shrink-reduction resources.
• Promote safety awareness and support maintenance of a safe environment.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation assistance
• Bereavement benefit
• 401(k) associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for those meeting service or hours requirements
• Medical insurance for those meeting service or hours requirements
• Dental insurance for those meeting service or hours requirements
• Vision insurance for those meeting service or hours requirements
• Health savings account (HSA) for those meeting service or hours requirements
• Health care flexible spending account (FSA) for those meeting service or hours requirements
• Life insurance for those meeting service or hours requirements
• Short- and long-term disability for those meeting service or hours requirements
• Paid parental leave for those meeting service or hours requirements
• Paid holidays, vacation, and sick time for those meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed