Retail Loss Prevention Detective

TJX•Yonkers, NY

17d•Onsite

About The Position

The Retail Loss Prevention Detective completes daily tasks for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role identifies and resolves internal and external theft, conducts apprehensions within established policies and guidelines, and supports store shrink-reduction goals. It also promotes a culture of honesty, integrity, confidentiality, and safety; provides timely, courteous, knowledgeable customer service; and communicates with Associates about damage and shrink initiatives. The Detective participates in investigations and surveillance as assigned, maintains appropriate evidence, completes and distributes accurate paperwork on time, and professionally participates in legal activities as needed. The role coordinates shrink-related activities with Store Management, encourages Associates to use shrink-reduction resources, and follows labor laws and company policies and procedures. The position is based at the TJ Maxx store at 750 Central Park Avenue in Yonkers, New York. Starting pay is $17.00 to $20.40 per hour, with actual pay determined by relevant skills, qualifications, and experience.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time-management skills.
Investigative and analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors to accomplish tasks.
Ability to work a flexible schedule to support business needs.
0–2 years of retail or security experience.

Responsibilities

Complete daily tasks required for store loss prevention and safety programs.
Maintain positive relationships with Store Management.
Conduct apprehensions within established policies and guidelines and ensure they are consistent with store theft activity.
Communicate with Store Associates about damage and shrink initiatives.
Identify and resolve internal and external theft; observe, apprehend, and/or deter acts of dishonesty from outside sources.
Adhere to established shoplifter guidelines and policies.
Provide timely, courteous, and knowledgeable service to customers.
Promote honesty, integrity, and confidentiality.
Participate in investigations and surveillance as assigned.
Complete and distribute paperwork accurately and on time.
Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed, such as police calls.
Coordinate shrink-related activities in partnership with Store Management.
Follow labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs; encourage Associate use of shrink-reduction resources.
Promote safety awareness and support maintenance of a safe environment.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation assistance
Bereavement benefit
401(k) associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for eligible associates meeting service or hours requirements
Medical, dental, and vision coverage for eligible associates meeting service or hours requirements
Health savings account (HSA) for eligible associates meeting service or hours requirements
Health care flexible spending account (FSA) for eligible associates meeting service or hours requirements
Life insurance for eligible associates meeting service or hours requirements
Short- and long-term disability for eligible associates meeting service or hours requirements
Paid parental leave for eligible associates meeting service or hours requirements
Paid holidays, vacation, and sick time for eligible associates meeting service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance