Retail Licensed Optician

Visionworks • Ontario, NY

15d • $27 - $41 • Onsite

About The Position

The Retail Licensed Optician assists customers with frame selection, fits and dispenses frames, and uses technical information to interpret prescriptions and recommend optical products and services. The role provides product and insurance-benefit information, recommends lenses based on customer needs, and ensures accurate pricing, measurements, orders, fittings, and adjustments. It also requires maintaining a clean dispensing area and facility, keeping licensure current, following company privacy and security policies, and completing required training. The position is onsite and may include providing feedback and guidance to Apprentice Opticians where applicable.

Requirements

• High school diploma or equivalent.
• Must have and maintain applicable state licensure for ophthalmic dispensing.
• Knowledge and demonstrated ability in explaining optical products and services, analyzing and interpreting optical prescriptions, fitting, and dispensing.
• Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively to customers, clients, and associates.
• Ability to calculate discounts, interest, and percentages, and apply basic algebra and geometry.
• Ability to follow written, oral, or diagrammed instructions and solve problems involving several concrete variables in standardized situations.
• Basic computer literacy.
• Strong communication skills and desire to work with the public; outgoing, positive, professional personality and appearance.
• Ability to work independently and as part of a team, interact well with doctors and associates, multitask, and adapt to change.
• Ability to work onsite and participate in regular, predictable onsite meetings, and to initiate interaction and collaboration with team members, clients, and customers.
• Ability to stand, use hands and fingers to handle, feel, pick, or pinch, and talk or hear for most of the work time; occasionally walk and reach; and frequently lift or move up to 20 pounds.
• Required visual abilities include close and distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

• Assist customers with frame and lens selection while meeting social-distancing requirements.
• Follow social-distancing, cleaning, and hygiene protocols.
• Provide accurate information about frames, lenses, services, and third-party insurance benefits, including charges not covered by insurance.
• Use the SERVE sales process and available demonstration tools to identify customer needs and recommend lenses.
• Analyze and interpret prescriptions, communicating with the Lab and Optometrist as needed to ensure accuracy.
• Sell, fit, and dispense frames and accessories using accurate measurements, product verification, and adjustments in accordance with the Eyewear Presentation.
• Maintain accurate customer pricing and keep the dispensing area, equipment, workstations, and facility clean and orderly.
• Maintain applicable state licensure requirements.
• Provide feedback and guidance to Apprentice Opticians where applicable.
• Protect confidential and proprietary information and comply with HIPAA and company privacy and security policies.
• Participate in required training and educational activities, including activities needed to maintain professional affiliations or organizational requirements.
• Complete additional responsibilities as assigned in response to changing business needs.

Benefits

• Competitive pay and benefits are mentioned for union positions; specific terms are set forth in the collective bargaining agreement.
• Incentive pay, wage upgrades, and overtime opportunities are available.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED