Retail Licensed Optician

Visionworks • Seaford, NY

60d • $27 - $41 • Onsite

About The Position

The Retail Licensed Optician assists customers with selecting frames, fitting and dispensing eyewear, and interpreting prescriptions to help customers choose appropriate optical products and services. The role provides accurate product and insurance-benefit information, recommends lenses based on customer needs, and ensures products are accurately measured, priced, verified, fitted, and adjusted. The optician maintains applicable state licensure and follows company policies, including cleaning, privacy, HIPAA, and information-security requirements. The position is full-time, onsite, and pays $27–$40.50 per hour, with incentive pay, wage upgrades, and overtime opportunities also available. Actual starting pay may vary based on experience and other job-related factors.

The associate must communicate effectively with customers, the Lab, the Optometrist, and other associates; maintain a clean and orderly dispensing area and facility; and participate in required training and education. The role may include providing feedback and guidance to Apprentice Opticians. Additional duties may be assigned as business needs change.

The job involves frequent standing, handling items with the hands and fingers, reaching, and talking or hearing. It also requires occasional walking and lifting or moving up to 20 pounds frequently. The work location has a moderate noise level, including computers, printers, and machines. Visual capabilities required include close, distance, color, peripheral, and depth vision, as well as the ability to adjust focus.

Requirements

• High school diploma or equivalent.
• Must have and maintain applicable state licensure for ophthalmic dispensing.
• Knowledge and demonstrated ability in explaining optical products and services, analyzing and interpreting optical prescriptions, and fitting and dispensing eyewear.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence and present information effectively in one-on-one and small-group settings.
• Ability to calculate discounts, interest, and percentages and apply basic algebra and geometry.
• Ability to follow written, oral, or diagrammed instructions using common-sense understanding and handle problems involving several concrete variables in standardized situations.
• Basic computer literacy.
• Strong communication skills and a desire to work with the public.
• Outgoing, positive, professional personality and appearance.
• Ability to work independently and as part of a team, interact well with the Doctor and other associates, and perform multiple tasks simultaneously.
• Flexibility to support change and ability to initiate interaction, coordination, and collaboration with team members, clients, and customers.
• Ability to work onsite and participate in regular, predictable interactive onsite meetings.
• Ability to meet the role’s physical demands, including frequently standing, handling items, reaching, talking or hearing, and lifting or moving up to 20 pounds.
• Required visual capabilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Must comply with HIPAA privacy requirements and company data-security guidelines.

Responsibilities

• Assist customers with frame and lens selection while meeting social-distance requirements.
• Follow social-distancing, cleaning, and hygiene protocols, including frequent handwashing and appropriate cough and sneeze practices.
• Provide accurate information about frames, lens selections, and other services.
• Explain third-party insurance benefits accurately and inform customers of charges not covered by their insurance.
• Use the SERVE sales process and available demonstration tools to identify customer needs and recommend appropriate lenses.
• Analyze and interpret prescriptions, communicating with the Lab and Optometrist as needed to ensure accuracy.
• Sell, fit, and dispense frames and accessories using accurate measurements, product verification, and adjustments in accordance with the Eyewear Presentation.
• Maintain a clean and orderly dispensing area and keep equipment, workstations, and the facility clean daily.
• Ensure customer pricing is accurate.
• Maintain applicable state license requirements.
• Provide feedback and guidance to Apprentice Opticians where applicable.
• Follow privacy, confidentiality, proprietary-information, HIPAA, and data-security policies.
• Complete required training and educational activities, including activities needed to maintain professional affiliations or organizational requirements.
• Complete additional responsibilities as assigned in response to changing business needs.

Benefits

• Competitive pay and benefits are stated for union positions, with specific terms set forth in the collective bargaining agreement.
• Incentive pay, wage upgrades, and overtime opportunities are available.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED