Retail Licensed Optician

Visionworks•Merrick, NY

18d•$27 - $41•Onsite

About The Position

The Retail Licensed Optician assists customers with frame selection, fitting, and dispensing. The role uses technical information to interpret prescriptions and help customers select optical products and services. The optician provides accurate product and third-party insurance benefit information, recommends lenses based on customer needs, and ensures the accuracy of prescriptions, products, measurements, and pricing. The role requires maintaining applicable state licensure, following privacy and security requirements, and keeping the dispensing area, equipment, workstations, and facility clean. The position is full-time and onsite, with a stated pay range of $27 to $40.50 per hour. Union-position compensation is subject to the collective bargaining agreement; incentives and overtime opportunities may also be available.

Requirements

High school diploma or equivalent.
Have and maintain applicable state licensure for ophthalmic dispensing.
Knowledge and demonstrated ability in explaining optical products and services, analyzing and interpreting optical prescriptions, and fitting and dispensing eyewear.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence and present information effectively in one-on-one and small-group situations.
Ability to calculate figures and amounts such as discounts, interest, and percentages, and apply basic algebra and geometry.
Ability to follow written, oral, or diagram-form instructions and resolve problems involving several concrete variables in standardized situations.
Basic computer literacy.
Strong communication skills and desire to work with the public.
Outgoing, positive, professional personality and appearance.
Ability to work independently and as part of a team, interact well with the Doctor and other associates, perform multiple tasks simultaneously, and adapt to change.
Ability to work onsite and participate in interactive onsite meetings regularly and predictably.
Ability to initiate interaction, coordination, and collaboration with team members, clients, and customers.
Ability to stand and use hands and fingers to handle, feel, pick, or pinch, and talk or hear for most of the work time; occasionally walk and reach with hands and arms; and frequently lift or move up to 20 pounds.
Visual abilities include close and distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Assist customers with frame and lens selection while meeting social-distance requirements.
Follow social-distancing, cleaning, and hygiene protocols, including frequent handwashing and recommended respiratory and hand hygiene practices.
Provide accurate information about frames, lens selections, and other services.
Explain third-party insurance benefits accurately and inform customers of charges not covered by their insurance.
Use the SERVE sales process and available demonstration tools to identify customer needs and recommend appropriate lenses.
Analyze and interpret prescriptions, communicating with the Lab and Optometrist as needed to ensure accuracy.
Sell, fit, and dispense frames and accessories using accurate measurements, product verification, and adjustments in accordance with the Eyewear Presentation.
Maintain a clean and orderly dispensing area and diligently clean equipment, workstations, and the facility daily.
Ensure customer pricing is accurate.
Maintain licensure requirements under applicable state guidelines.
Where applicable, provide feedback and guidance to Apprentice Opticians.
Follow company privacy and confidentiality policies and procedures, including HIPAA requirements and data-security guidelines.
Participate in training and educational activities needed to meet departmental goals and professional or organizational requirements.
Complete additional responsibilities as assigned in response to changing business needs.