Retail Lead Generator

Service Champions Heating & Air Conditioning•Martinez, CA

9d•Onsite

About The Position

Service Champions Heating and Air Conditioning is hiring a Retail Lead Generation Representative to engage customers at partner retail stores in El Cerrito, Hercules, Martinez, and Brentwood. The role focuses on introducing customers to Service Champions’ home services, generating qualified leads for the sales team, and helping interested customers schedule service appointments. Representatives work at in-store kiosks and events, maintain relationships with store personnel, and represent the company with energy and professionalism. Full-time opportunities are available.

Requirements

Available to work Wednesday through Sunday.
Strong communication and customer service skills.
High-energy, positive, outgoing, confident, and self-driven personality.
Comfortable initiating conversations with customers and engaging with people in a retail or customer-facing environment.
Goal-oriented and self-motivated.
Able to remain on their feet while speaking with customers.
Fluent in spoken and written English.

Nice To Haves

Retail experience is strongly preferred.
Sales, promotions, or customer service experience is a plus but is not required.

Responsibilities

Know and uphold Service Champions’ core values.
Engage retail customers at assigned stores regarding the company’s services.
Generate qualified leads for the sales team and meet or exceed lead-generation and revenue goals.
Schedule appointments and follow-ups with clients and field teams.
Accurately log client information in Service Titans.
Develop and maintain relationships with store management and team members.
Participate in in-store events.
Maintain current knowledge of Service Champions’ offerings to answer customer questions.
Represent Service Champions with integrity, energy, and professionalism.
Meet or exceed daily and weekly performance goals.