Retail Keyholder - Merrell

Wolverine Worldwide•Silver Sands, FL

About The Position

Wolverine Worldwide is seeking a responsible, reliable, service-oriented Retail Keyholder for Merrell. The role supports the store team in alignment with company values and serves as the go-to person in the Store Manager’s absence. The Keyholder acts as a role model, maintains product and standards knowledge, and assists with administrative and operational duties and general store security. The work takes place in a retail environment.

Requirements

  • Demonstrated retail sales success.
  • Experience in a customer-facing role.
  • Flexible and adaptable, with comfort working in a fast-paced environment.
  • Flexible schedule and availability to work mornings, evenings, weekends, and holidays.
  • Passion for the company’s brands and brand lifestyles.
  • High school diploma or equivalent.

Nice To Haves

  • Supervisory experience is preferred but not essential.

Responsibilities

  • Support the store management team in running the store, including opening and closing, cash handling, stock control, merchandising, and maintaining a clean, well-presented store.
  • Model a positive attitude and commitment to product knowledge for the team.
  • Provide authentic customer service and create memorable customer experiences.
  • Work toward sales goals and performance metrics, support store success, represent the brand, and assist with local marketing efforts.
  • Perform other duties as required or assigned by the manager.
  • Maintain compliance with company policies, including health and safety regulations and inventory management.
  • Take ownership of stock management and execute visual merchandising guidelines, contributing to store KPIs.
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