Retail Host

Gateway Attractions•Columbus, OH

About The Position

The Retail Host at LEGOLAND Discovery Center Columbus creates a welcoming, energetic experience for guests and helps make their visits memorable. The role involves engaging with guests, supporting safe and smooth guest flow, maintaining clean and well-stocked retail and public areas, helping guests discover LEGO products and souvenirs, and following opening and closing procedures. Candidates should be friendly, outgoing, self-motivated, and comfortable working independently or as part of a team. The position requires flexibility to work days, nights, weekends, holidays, and special events.

Requirements

  • Fun, dynamic, and friendly personality.
  • Strong communication, listening, and interpersonal skills.
  • Self-motivated and able to work independently or with a team.
  • Flexible availability for days, nights, weekends, holidays, and special events.

Nice To Haves

  • 6–12 months of experience in attractions, entertainment, or customer service.

Responsibilities

  • Create a welcoming, high-energy experience for every guest.
  • Start conversations and engage guests to make their visits memorable.
  • Help manage guest flow and lines to keep experiences safe and smooth.
  • Keep retail and public areas clean, organized, stocked, and ready for guests.
  • Share enthusiasm for LEGO and help guests find products and souvenirs.
  • Follow opening and closing procedures.

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • Paid time off.
  • Free entry for the employee, family, and friends to Merlin attractions through the Merlin Magic Pass.
  • Recognition programs and rewards.
  • Company-matched 401(k) retirement plan.
  • Tuition assistance and reimbursement programs.
  • Growth, development, and advancement opportunities.
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