Legoland Discovery Center Boston: Retail Host (Part-time)

LEGO Discovery Centre • Somerville, MA

7d • $16

About The Position

The Retail Host is the face of fun in the LEGOLAND Discovery Center Boston shop, connecting with guests, sharing product knowledge, and helping them find LEGO products to take home. The role focuses on creating a safe, welcoming, and enjoyable guest experience while supporting retail sales and maintaining the shop throughout the day.

The position is part-time and requires flexibility to work a variety of shifts, including days, nights, weekends, holidays, and special events. Candidates should be comfortable working in areas with loud noises and confined spaces.

Requirements

• Six months to one year of experience in retail, attractions, entertainment, or customer service-based work is preferred.
• Fun, dynamic, and friendly personality.
• Excellent communication and listening skills with guests and team members.
• Ability to work in areas with loud noises and confined spaces.
• Self-motivated, with the ability to work independently or as part of a team.
• Strong problem-solving skills to address guest questions or concerns.
• Flexibility to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Nice To Haves

• Six months to one year of experience in retail, attractions, entertainment, or customer service-based work.

Responsibilities

• Deliver exceptional guest service with enthusiasm, confidence, and positivity.
• Actively engage guests and bring energy and fun to interactions.
• Promote products and help guests find LEGO items.
• Maintain a strong sales focus and meet or exceed sales goals.
• Keep retail displays stocked, organized, and presentable.
• Manage busy retail lines safely while maintaining a fun and friendly experience.
• Communicate confidently with guests of all ages, team members, and leaders.
• Keep the retail area clean, tidy, and ready to impress throughout the day.
• Follow department opening and closing procedures.
• Follow Health, Safety & Security policies at all times.
• Demonstrate Merlin Values.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Paid time off.
• Free entry for the employee, family, and friends to Merlin attractions through the Merlin Magic Pass.
• Recognition programs.
• Company-matched 401(k) retirement program.
• Tuition assistance and reimbursement programs.
• Growth, development, and advancement opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed