LEGOLAND CA- Lifeguard Multi-Skill Host

LEGOLAND Parks • Carlsbad, CA

11h • Onsite

About The Position

The Lifeguard Multi-Skill Host helps maintain guest safety at LEGOLAND California’s Water Park and supports multiple areas across the Resort. The role includes monitoring pools and attractions, responding to emergencies, administering first aid and emergency care, conducting safety checks, and following applicable lifeguarding, health, safety, and security procedures. Hosts also deliver guest service and may support shows, educational experiences, LEGO building activities, admissions, retail, Fast Track, rides, and other attractions.

Newly hired Lifeguards must successfully complete a mandatory five-day Lifeguard Certification Course. Minimum availability depends on school attendance: candidates not currently attending school must be fully available at least three days per week, including one weekend day; students must be fully available one full day and one partial day per week, with at least one day on a weekend. Flexible availability is required on weekdays, weekends, holidays, and evenings. Regular attendance is an essential function of the role.

The work takes place indoors and outdoors, including water attractions, wet conditions, changing and potentially extreme weather, and busy guest areas. Food allergens may be present. Compensation is USD $19.50 per hour.

Requirements

• Ability to obtain and maintain IAM StarGuard Lifeguard Certification.
• Ability to obtain and maintain CPR/AED for the Professional Rescuer Certification.
• Strong communication and guest service skills.
• Ability to remain calm and act quickly in emergency situations.
• Basic math and computer skills.
• Ability to pass written and practical lifeguard skills assessments.
• Availability to meet the schedule requirements described in the posting, including weekdays, weekends, holidays, and evenings.
• Ability to complete the mandatory five-day Lifeguard Certification Course after hire.
• High School Diploma, GED, or equivalent is preferred; an equivalent combination of education and experience may be considered.

Nice To Haves

• Previous lifeguard experience.
• Theme park, water park, or commercial aquatic experience.
• Guest service experience.
• Point-of-sale or cash handling experience.

Responsibilities

• Monitor attractions and pools to ensure guest safety.
• Respond promptly to emergencies and guest needs; administer first aid, CPR, and emergency care when required.
• Perform lifeguarding duties in accordance with IAM StarGuard standards and complete safety checks.
• Follow health, safety, DOSH, Injury & Illness Prevention Program, and Resort security requirements; report safety concerns.
• Deliver guest service, answer questions, and assist guests throughout the park.
• Support shows, educational experiences, and LEGO building activities.
• Welcome arriving guests, scan tickets and memberships, and answer admissions and ticket-related questions.
• Assist guests with accessibility needs, including wheelchairs, strollers, and other accommodations.
• Inspect bags according to Resort security procedures.
• Operate point-of-sale systems, process transactions, assist with merchandise purchases and membership opportunities, and maintain organized and stocked retail locations.
• Support stock control and Loss Prevention procedures.
• Learn and follow ride operating procedures and safety protocols; monitor attractions and guest flow.
• Assist guests during ride delays or operational interruptions and use public-address systems to communicate clearly.
• Maintain alertness and focus in busy environments while following applicable safety procedures.

Benefits

• Medical, dental, and vision health care options that encourage preventative care.
• Paid Time Off (PTO).
• Merlin Magic Pass for friends and family to enjoy the parks and attractions.
• Recognition programs and rewards.
• 401(k) program with company match.
• Tuition reimbursement programs.
• Learning and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED