LEGOLAND CA- Lifeguard Multi-Skill Host

Merlin Entertainments•Carlsbad, CA

9d•Onsite

About The Position

The Lifeguard Multi-Skill Host helps keep LEGOLAND California’s Water Park safe while supporting multiple areas across the Resort. The role combines lifeguarding and emergency response with guest service, admissions, retail, and rides-and-attractions operations. Hosts monitor attractions and pools, perform safety checks, respond to emergencies, and provide First Aid, CPR, and emergency care when needed. They also welcome and assist guests, scan tickets, support accessibility needs, inspect bags, operate point-of-sale systems, maintain retail areas, and follow ride operating procedures. Newly hired lifeguards must complete a mandatory five-day Lifeguard Certification Course. Flexible availability is required for weekdays, weekends, holidays, and evenings; regular attendance is essential. Minimum weekly availability depends on whether the candidate is attending school.

Requirements

Ability to obtain and maintain IAM StarGuard Lifeguard Certification.
Ability to obtain and maintain CPR/AED for the Professional Rescuer Certification.
Strong communication and guest service skills.
Ability to remain calm and act quickly in emergency situations.
Basic math and computer skills.
Ability to pass written and practical lifeguard skills assessments.
Flexible availability for weekdays, weekends, holidays, and evenings.
New hires must successfully complete a mandatory five-day Lifeguard Certification Course.
Candidates not currently attending school must be available at least three days per week, including one weekend day.
Candidates currently attending school must be available one full day and one partial day per week, with at least one of those days on a weekend.
Regular attendance is an essential function of the role.
Ability to work in outdoor and indoor environments, water attractions and wet conditions, hot and humid weather, changing weather, busy guest areas, and locations where food allergens may be present.

Nice To Haves

Previous lifeguard experience.
Theme park, water park, or commercial aquatic experience.
Guest service experience.
Point-of-sale or cash handling experience.
High school diploma, GED, or equivalent preferred; an equivalent combination of education and experience may be considered.

Responsibilities

Monitor attractions and pools to ensure guest safety.
Respond promptly to emergencies and guest needs; administer First Aid, CPR, and emergency care when required.
Perform lifeguarding duties in accordance with IAM StarGuard standards and complete safety checks.
Follow health, safety, DOSH, and Injury & Illness Prevention Program requirements; report safety concerns.
Provide enthusiastic guest service and assist guests throughout the park.
Support shows, educational experiences, and LEGO building activities.
Welcome guests, answer questions, and create positive guest experiences.
Scan tickets and memberships at park entrances and assist with admissions and ticket-related questions.
Support guests with accessibility needs, including wheelchairs, strollers, and other accommodations.
Conduct bag inspections according to Resort security procedures.
Operate point-of-sale systems and process transactions accurately.
Assist with merchandise purchases and membership opportunities; maintain organized, stocked retail locations.
Support stock control and Loss Prevention procedures.
Learn and follow ride operating procedures and safety protocols; monitor attractions and guest flow.
Assist guests during ride delays or operational interruptions and use public-address systems to communicate clearly.