Retail Sales Associate - Guest Experience Specialist

Bob's Discount Furniture • Sevierville, TN

3d • $45,000 - $65,000 • Onsite

About The Position

Retail Guest Experience Sales Specialists help drive Bob’s Discount Furniture’s success and expansion by helping customers bring their home design ideas to life. The role delivers world-class service in a low-pressure, gimmick-free sales environment and works in a supportive, fun, and team-oriented culture. The position may be available full-time or part-time and involves working a flexible retail schedule, including evenings, weekends, and holidays.

Requirements

• Energetic and self-motivated, with strong interpersonal skills.
• Basic computer proficiency.
• Must be at least 18 years old.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Ability to stand for long periods and move throughout the showroom.
• Ability to lift and move up to 50 lbs as needed.

Nice To Haves

• Previous retail or commission-based sales experience.
• Bilingual communication skills.
• Passion for home design and interior décor.
• Experience with customer relationship management tools or systems.

Responsibilities

• Engage customers, listen actively, and help them with their home design needs.
• Build customer relationships and follow up with clients.
• Use consultative selling and product knowledge to support sales.
• Collaborate and communicate with the team.
• Work effectively in a high-energy retail environment and adapt to retail schedules.
• Use digital tools and point-of-sale systems.
• Stay organized, manage time, solve problems, and work toward goals.

Benefits

• Medical, dental, and vision coverage.
• Employer-paid and voluntary life insurance options.
• 401(k) Profit Sharing Plan with a generous match.
• Paid time off including vacation, sick days, holidays, and birthday.
• Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand).
• Exclusive employee discounts.
• Flexible retail schedules including evenings, weekends, and holidays.
• Tuition reimbursement and professional development opportunities.
• Hourly advance/draw versus commission pay structure, with uncapped commissions. Expected first-year earnings typically range from $45,000 to $65,000 annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed