Retail Sales Associate - Guest Experience Specialist

Bob's Discount Furniture • Erie, PA

2d • $45,000 - $65,000 • Onsite

About The Position

Retail Guest Experience Sales Specialists help drive Bob’s Discount Furniture’s success and expansion by helping customers bring their home design ideas to life. The role delivers customer service in a low-pressure, gimmick-free sales environment and involves working with customers, applying product knowledge, and supporting their shopping experience. Bob’s describes its workplace as supportive, fun, team-oriented, inclusive, and focused on employee growth and career advancement. Both full-time and part-time opportunities are mentioned.

Requirements

• Energetic and self-motivated, with strong interpersonal skills.
• Basic computer proficiency.
• Must be at least 18 years old.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Ability to stand for long periods and move throughout the showroom.
• Ability to lift and move up to 50 lbs as needed.

Nice To Haves

• Previous retail or commission-based sales experience.
• Bilingual communication skills.
• Passion for home design and interior décor.
• Experience with customer relationship management tools or systems.

Responsibilities

• Engage customers and actively listen to understand their needs.
• Build customer relationships and follow up with clients.
• Use consultative selling and product knowledge to assist customers.
• Collaborate and communicate with the team.
• Work in a high-energy retail environment and adapt to retail schedules.
• Use digital tools and point-of-sale systems.
• Stay organized, manage time, solve problems, and work toward goals.

Benefits

• Hourly advance/draw versus commission pay structure, with uncapped commissions.
• Medical, dental, and vision coverage.
• Employer-paid and voluntary life insurance options.
• 401(k) profit-sharing plan with employer match.
• Paid time off, including vacation, sick days, holidays, and birthday time off.
• Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand).
• Exclusive employee discounts.
• Flexible retail schedules.
• Tuition reimbursement and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed