Retail Sales Associate - Guest Experience Specialist

Bob's Discount Furniture • Monroeville, PA

3d • $45,000 - $65,000 • Onsite

About The Position

Retail Guest Experience Sales Specialists contribute to Bob’s Discount Furniture’s success and expansion by helping customers bring their home design ideas to life. They deliver friendly, world-class service in a low-pressure, gimmick-free retail environment. The role suits people who enjoy working with customers, thrive in a sales setting, and have an interest in home décor. The position requires comfort with retail schedules and digital tools, including point-of-sale systems.

Requirements

• Energetic and self-motivated, with strong interpersonal skills.
• Basic computer proficiency.
• Must be at least 18 years old.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Ability to stand for long periods and move throughout the showroom.
• Ability to lift and move up to 50 lbs as needed.

Nice To Haves

• Previous retail or commission-based sales experience.
• Bilingual communication skills.
• Passion for home design and interior décor.
• Experience with customer relationship management tools or systems.

Responsibilities

• Engage customers and actively listen to understand their needs.
• Build customer relationships and follow up with clients.
• Use consultative selling and product knowledge to help customers.
• Collaborate and communicate with team members.
• Work effectively in a high-energy retail environment and adapt to retail schedules.
• Use digital tools and point-of-sale systems.
• Stay organized, manage time, solve problems, and work toward goals.

Benefits

• Hourly advance/draw versus commission pay structure, with uncapped commissions.
• Medical, dental, and vision coverage.
• Employer-paid and voluntary life insurance options.
• 401(k) Profit Sharing Plan with employer match.
• Paid time off, including vacation, sick days, holidays, and a birthday day off.
• Employee Assistance Program and Emergency Support Programs.
• Exclusive employee discounts.
• Flexible retail schedules, including evenings, weekends, and holidays.
• Tuition reimbursement and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed