Sales Associate - Guest Experience Specialist
About The Position
Bob’s Discount Furniture is hiring a Retail Guest Experience Sales Specialist to help customers bring their home design ideas to life while providing low-pressure, customer-focused service. The role contributes to the company’s success and expansion in a supportive, fun, and team-oriented retail environment. The successful candidate will engage with customers, listen to their needs, build relationships, apply product knowledge, and work collaboratively with the team. The position calls for comfort with digital tools and point-of-sale systems, strong organization and problem-solving skills, and adaptability to a high-energy retail environment and flexible schedule. Bob’s describes its workplace as inclusive and guided by values including honesty, integrity, transparency, community, safety, diversity, accountability, and fun. The position offers an hourly advance against commission, with uncapped commissions. Expected first-year earnings typically range from $45,000 to $65,000 annually. The stated base pay is $17.05 per hour as an advance against commission. Full-time or part-time opportunities are available.
Requirements
- Energetic and self-motivated, with strong interpersonal skills.
- Basic computer proficiency.
- Must be at least 18 years old.
- Ability to work a flexible retail schedule, including weekends and holidays.
- Ability to stand for long periods and move throughout the showroom.
- Ability to lift and move up to 50 lbs as needed.
Nice To Haves
- Previous retail or commission-based sales experience.
- Bilingual communication skills.
- Passion for home design and interior décor.
- Experience with customer relationship management tools or systems.
Responsibilities
- Help customers bring their home design dreams to life.
- Deliver customer-focused service in a low-pressure, gimmick-free environment.
- Engage customers and actively listen to understand their needs.
- Build customer relationships and follow up with clients.
- Use consultative selling and product knowledge to assist customers.
- Collaborate and communicate with the team.
Benefits
- Medical, dental, and vision coverage.
- Employer-paid and voluntary life insurance options.
- 401(k) Profit Sharing Plan with a generous match.
- Paid time off including vacation, sick days, holidays, and birthday.
- Employee Assistance Program and emergency support programs.
- Exclusive employee discounts.
- Flexible retail schedules.
- Tuition reimbursement and professional development opportunities.
- Hourly advance against commission with uncapped commissions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
