Retail Generalist Associate - Austin Bluffs Store

Goodwill of Colorado•Colorado Springs, CO

4d•Onsite

About The Position

Goodwill of Colorado is hiring a full-time Retail Generalist Associate for its Austin Bluffs Store. The Associate II, Retail Generalist, uses knowledge of retail products, merchandising, pricing, and quality inspection to provide backup across store departments. The role may involve different tasks on any given day, including donation receiving, material handling, processing hardline and softline goods, working on the sales floor, and operating cash registers. Work takes place in both a production environment and on the sales floor, with customer contact and a focus on excellent customer service and supporting Goodwill’s mission. Full-time positions are available, and open availability is required. The position is eligible for DailyPay, a voluntary benefit that gives employees access to earned pay on their own schedule. Full-time employees in the Retail and Sales/Operations Division are eligible for medical, dental, vision, short- and long-term disability, life and accidental death and dismemberment coverage, flexible spending accounts, and voluntary supplemental benefits. Paid leave includes vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. Employees may contribute to the retirement plan on a pre-tax or Roth basis; employees must be at least 18 to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program eligible employer.

Requirements

A high school diploma or equivalent is preferred.
One year of experience in retail, product placement, or merchandising is desired.
One year of cash-handling experience is preferred.
High attention to detail and ability to make decisions.
Ability to adapt to frequently changing work schedules and tasks.
Ability to obtain certification in employee positions by completing On the Job (OJT) documentation.
Ability to obtain Powered Equipment Operator certification and safely operate equipment, including a hydraulic baler; ability to become walkie stacker and/or forklift certified.
Ability to withstand prolonged standing, bending, and lifting for up to eight hours per day.
Ability to lift up to 75 pounds and use a dolly and pallet jack as required.
Ability to work a varied schedule, including weekends, evenings, and holidays, with occasional overtime as necessary.
Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Nice To Haves

Retail, product placement, or merchandising experience.
Cash-handling experience.
High school diploma or equivalent.

Responsibilities

Cross-train in other departments and provide backup as required.
Work with department supervisors to identify staffing needs and areas requiring support to meet retail store goals.
Accept customer donations and load or unload products, handling items with care and respect.
Sort and inspect donated items, assess quality and value, price products, and research value when needed.
Use equipment and tools to move and store donated products, after obtaining required certifications.
Keep the sales floor stocked according to store policies and procedures.
Process cashier transactions accurately and maintain a balanced cash drawer using a computer-based point-of-sale system.
Assist customers with product questions and provide excellent customer service.
Keep production and sales-floor areas organized, stocked, and clean to support store presentation and shopability.
Process E-Commerce products accurately and move them through the E-Commerce process efficiently.
Rotate or pull old and unsold products from the sales floor to maintain a fresh selection.
Help maintain a safe working environment for employees and customers.
Perform additional duties and responsibilities as required.

Benefits

DailyPay access to earned pay on an employee-selected schedule (voluntary benefit).
Medical insurance for eligible full-time Retail and Sales/Operations Division employees.
Dental insurance for eligible full-time Retail and Sales/Operations Division employees.
Vision insurance for eligible full-time Retail and Sales/Operations Division employees.
Short-term disability coverage for eligible full-time Retail and Sales/Operations Division employees.
Life and accidental death and dismemberment coverage for eligible full-time Retail and Sales/Operations Division employees.
Flexible spending accounts for eligible full-time Retail and Sales/Operations Division employees.
Long-term disability coverage for eligible full-time Retail and Sales/Operations Division employees.
Voluntary supplemental benefit offerings.
Paid vacation, sick, holiday, floating holiday, jury duty, and bereavement leave for eligible full-time employees.
Retirement plan with pre-tax or Roth contributions; participation requires employees to be at least 18 years old.
Public Service Loan Forgiveness Program eligible employer.