Production Associate - Austin Bluffs Store

Goodwill of Colorado • Colorado Springs, CO

4d

About The Position

The Associate I, Retail Production primarily works in a production environment, processing and sorting donated items according to company quality standards and guidelines to determine what will be placed for sale. Work can include pricing and testing items as required and keeping the sales floor stocked, organized, clean, and presentable. The associate may interact with customers, answer product questions, and is expected to provide excellent customer service in a fast-paced, goal-driven environment.

Associates may be assigned to trained areas such as hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes, based on business needs. The position may occasionally include working in donations and processing e-commerce product. Full-time positions are available; Sunday through Thursday availability is preferred. The schedule may vary and can include weekends, evenings, holidays, and occasional overtime.

Requirements

• Attention to detail and ability to make decisions.
• Ability to use basic technology to follow company standards.
• Ability to assess product quality and value, make pricing judgments, and research value as necessary.
• Ability to see color.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Meet or exceed productivity standards, expectations, and key performance indicators for assigned duties.
• Sort donated items by type, season, color, and product quality.
• Hang, size, price, tag, and prepare items for sale on the sales floor.
• Inspect and quick-test plug-in or battery-operated items as needed to ensure they are in workable condition.
• Price products according to Goodwill quality and value standards, researching items online or using company tools and standards as needed.
• Keep production and sales floor areas organized, stocked, properly merchandised, and clean.
• Provide excellent customer service to coworkers and customers and answer product questions as needed.
• Rotate or remove old or unsold products from the sales floor in a timely manner.
• Process e-commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail center policies, procedures, and safety processes.
• Keep work areas clear and organized and follow continuous improvement standards.
• Cross-train in other departments or areas and provide backup as required.
• Perform additional duties and responsibilities as required.

Benefits

• DailyPay, a voluntary benefit providing access to earned pay on the employee’s schedule.
• Full-time employees in Retail, Sales/Operations are eligible for medical, dental, vision, short-term disability, life and accidental death and dismemberment insurance, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
• Eligible full-time employees receive paid vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Employees may make pre-tax or post-tax Roth contributions to the retirement plan; employees must be at least 18 to participate.
• Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed