Production Associate - Austin Bluffs Store

Goodwill of Colorado • Colorado Springs, CO

3d • Onsite

About The Position

The Production Associate (Associate I, Retail Production) primarily works in a production environment processing and sorting donated items according to company quality standards and guidelines. Duties include assessing items for sale, pricing and testing them as required, and ensuring the sales floor is stocked, organized, clean, and presentable. The role may involve occasional customer contact and providing responsive communication and excellent customer service. Associates may be assigned to trained areas such as hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes, depending on business needs, and may occasionally work in donations or process e-commerce products. Full-time positions are available. Sunday-through-Thursday availability is preferred; schedules may vary and include weekends, evenings, holidays, and occasional overtime as needed. The position is based at the Austin Bluffs Store. The posted pay is $16.51 per hour, and the application deadline is October 26, 2026.

Requirements

• Attention to detail and ability to make decisions.
• Ability to use basic technology to follow company standards.
• Ability to exercise judgment to assess product quality and value and determine pricing, including researching value as needed.
• Ability to see color.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime as needed.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.
• Sunday-through-Thursday availability preferred.

Responsibilities

• Meet or exceed productivity standards and key performance indicators for assigned duties.
• Sort donated items by type, season, color, and product quality.
• Hang, size, price, tag, and prepare items for sale on the sales floor.
• Inspect and quick-test plug-in or battery-operated items as needed to confirm they are in working condition.
• Price products according to Goodwill quality and value standards, researching value as needed using the internet or company tools.
• Keep production and sales floor areas organized, stocked, properly merchandised, and clean.
• Provide customer service to staff and customers and answer product questions as needed.
• Rotate or remove old or unsold products from the sales floor in a timely manner.
• Process e-commerce products as assigned, including sorting, hanging, sizing, pricing, and tagging.
• Follow retail center policies, procedures, safety processes, and continuous improvement standards.
• Keep work areas clear and organized.
• Cross-train in other departments or areas and provide backup as required.
• Perform other duties and responsibilities as required.
• Use a dolly and pallet jack as required.

Benefits

• Daily Pay access, allowing employees to access pay on their own schedule.
• Public Service Loan Forgiveness Program eligible employer.
• Eligible full-time Retail and Sales/Operations employees may receive medical, dental, vision, short-term disability, life and accidental death and dismemberment coverage, flexible spending accounts, long-term disability, and voluntary supplemental benefits.
• Paid time off for eligible full-time employees, including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Retirement plan contributions on a pre-tax or post-tax Roth basis; employees must be 18 years old to participate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED