Retail Generalist Associate - Austin Bluffs Store

Goodwill of Colorado•Colorado Springs, CO

3d•Onsite

About The Position

Goodwill of Colorado is hiring a Retail Generalist Associate to support multiple departments in a retail store. The role combines production work with active sales-floor duties and serves as backup across store areas. The associate handles donated goods from receipt and inspection through processing, pricing, merchandising, and sale; supports E-Commerce processing; and provides customer service and accurate cashier transactions. The position requires adapting to changing assignments and schedules, maintaining organized and safe work areas, and helping meet retail store goals. Full-time positions are available, open availability is required, and the role may include weekends, evenings, holidays, and occasional overtime.

Requirements

High school diploma or equivalent is preferred.
One year of experience in retail, product placement, or merchandising is desired.
One year of cash-handling experience is preferred.
High attention to detail and ability to make decisions.
Ability to adapt to frequently changing work schedules and tasks.
Ability to complete on-the-job documentation to obtain certification in all employee positions.
Ability to obtain Powered Equipment Operator certification.
Ability to operate a hydraulic baler.
Ability to obtain walkie stacker and/or forklift certification.
Ability to withstand prolonged standing, bending, and lifting for up to eight hours per day.
Ability to lift up to 75 pounds and use a dolly and pallet jack as required.
Ability to work a varied schedule including weekends, evenings, and holidays, with occasional overtime as necessary.
Ability to communicate effectively with customers, managers, supervisors, staff, and peers.

Nice To Haves

Production experience, such as in retail, restaurant, hospitality, production, manufacturing, or similar industries.
Cash-handling experience.
Existing knowledge of retail products, merchandising, pricing, and quality inspection.

Responsibilities

Cross-train in other departments and provide backup as required.
Work with department supervisors to identify staffing needs and support retail store goals.
Accept donations, including loading and unloading donated products with care.
Sort and inspect donations, assess product quality and value, price items, and research value as needed.
Use equipment and tools to move and store donated products safely.
Keep the sales floor stocked according to store policies and procedures.
Process accurate cashier transactions and balance a cash drawer using a computer-based point-of-sale system.
Assist customers with product questions and provide excellent customer service.
Keep production and sales-floor areas organized, stocked, clean, and ready for customers.
Process E-Commerce products accurately and move them through the E-Commerce workflow efficiently.
Rotate or pull old and unsold products from the sales floor.
Help maintain a safe working environment for employees and customers.
Perform additional duties as required.

Benefits

Daily Pay access, allowing employees to access earned pay on their own schedule.
Medical insurance for eligible full-time Retail and Sales/Operations Division employees.
Dental insurance for eligible full-time Retail and Sales/Operations Division employees.
Vision insurance for eligible full-time Retail and Sales/Operations Division employees.
Short-term disability coverage for eligible full-time Retail and Sales/Operations Division employees.
Life and Accidental Death and Dismemberment coverage for eligible full-time Retail and Sales/Operations Division employees.
Flexible Spending Accounts for eligible full-time Retail and Sales/Operations Division employees.
Long-term disability coverage for eligible full-time Retail and Sales/Operations Division employees.
Voluntary supplemental benefit offerings for eligible full-time Retail and Sales/Operations Division employees.
Paid vacation, sick, holiday, floating holiday, jury duty, and bereavement leave for eligible full-time employees.
Retirement plan with pre-tax or post-tax (Roth) contributions; participation requires employees to be at least 18 years old.
Employer eligibility for the Public Service Loan Forgiveness Program.