Retail Generalist Associate - Coal Mine Store

Goodwill of Colorado•Littleton, CO

11h

About The Position

Goodwill of Colorado is seeking a Retail Generalist Associate with production-industry and cash-handling experience. The Associate II has knowledge of retail products, merchandising, pricing, and quality inspection, and serves as backup across store departments. Work may include donation receiving, material handling, processing hardline and softline goods, working on the sales floor, and operating cash registers. The role includes both production work and active sales-floor duties, with customer contact and a focus on excellent service in support of Goodwill’s mission. The position is full-time, pays $18.01 per hour, and requires open availability. The posting states that it will remain open through 10/22/2026. The associate may work a varied schedule that includes weekends, evenings, and holidays, with occasional overtime as needed. Full-time Retail and Sales/Operations employees are eligible for the benefits described below.

Requirements

High school diploma or equivalent is preferred.
One year of experience in retail, product placement, or merchandising is desired.
One year of cash-handling experience is preferred.
High attention to detail and ability to make decisions.
Ability to adapt to frequently changing work schedules and tasks.
Ability to obtain certification in employee positions by completing On the Job (OJT) documentation.
Ability to obtain Powered Equipment Operator certification and safely operate equipment.
Ability to operate a hydraulic baler.
Ability to obtain walkie stacker and/or forklift certification and safely operate the equipment.
Ability to withstand prolonged standing, bending, and lifting for up to eight hours per day.
Ability to lift up to 75 pounds and use a dolly and pallet jack as required.
Ability to work a varied schedule that includes weekends, evenings, and holidays, with occasional overtime as necessary.
Ability to communicate effectively with customers, managers, supervisors, staff, and peers.

Nice To Haves

Retail, restaurant, hospitality, production, manufacturing, or similar industry experience.
Cash-handling experience.

Responsibilities

Cross-train in other departments and provide backup as needed.
Work with department supervisors to identify staffing needs and areas requiring support to meet store goals.
Receive customer donations, including loading and unloading items with care.
Sort and inspect donated goods, assess quality and value, set prices, and research value when necessary.
Use certified equipment and tools to move and store donated products.
Keep the sales floor stocked according to store policies and procedures.
Process accurate cashier transactions and maintain a balanced cash drawer using a computer-based point-of-sale system.
Answer customer product questions and provide excellent customer service.
Keep production and sales-floor areas organized, stocked, and clean.
Process E-Commerce products accurately and move them through the E-Commerce workflow efficiently.
Rotate or remove old and unsold products so the sales-floor selection remains new.
Help maintain a safe working environment for employees and customers.
Perform additional duties as required.

Benefits

DailyPay access to earned pay on the employee’s chosen schedule; participation is voluntary.
Medical insurance for eligible full-time Retail and Sales/Operations employees.
Dental insurance for eligible full-time Retail and Sales/Operations employees.
Vision insurance for eligible full-time Retail and Sales/Operations employees.
Short-term disability coverage for eligible full-time Retail and Sales/Operations employees.
Life and accidental death and dismemberment coverage for eligible full-time Retail and Sales/Operations employees.
Flexible Spending Accounts for eligible full-time Retail and Sales/Operations employees.
Long-term disability coverage for eligible full-time Retail and Sales/Operations employees.
Voluntary supplemental benefit offerings.
Paid time off, including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
Retirement plan with pre-tax or post-tax (Roth) contributions; employees must be at least 18 years old to participate.
Employer eligibility for the Public Service Loan Forgiveness Program (PSLF).