Production Associate - Coal Mine Store

Goodwill of Colorado•Littleton, CO

About The Position

The Associate I, Retail Production primarily works in a production environment processing and sorting donated items according to company quality standards and guidelines to determine which items will be sold on the sales floor. Work may include pricing and testing items as required. The Associate keeps production and sales-floor areas organized, stocked, merchandised, and clean, and may interact with customers by answering product questions and providing excellent customer service. Depending on business needs, the Associate may be assigned to trained areas including hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes, and may occasionally work in donations. The role may also include processing e-commerce products. This position works in a fast-paced, goal-driven environment and must meet productivity expectations. Employees must follow retail center policies, safety procedures, and continuous-improvement standards. The position requires a varied schedule that may include weekends, evenings, and holidays, with occasional overtime. Full-time positions are available. The listed pay is $16.51 per hour.

Requirements

  • Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
  • Attention to detail and ability to make decisions.
  • Ability to use basic technologies to follow company standards.
  • Ability to assess product quality and value and determine pricing, including researching value when necessary.
  • Ability to see color.
  • Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
  • Ability to use a dolly and pallet jack as required.
  • Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.
  • Ability to meet the physical demands of the role, including frequent handling and carrying of moderate-weight items, frequent pushing and pulling, and continuous standing and hand/finger movements.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of retail experience preferred.

Responsibilities

  • Meet or exceed productivity standards and key performance indicators for assigned duties.
  • Sort donated items by type, season, color, and product quality.
  • Hang, size, price, tag, and prepare items for sale on the sales floor.
  • Inspect and quick-test plug-in or battery-operated items as needed to confirm they are in workable condition.
  • Price items according to company quality and value standards, researching item value online or using company tools when needed.
  • Keep production and sales-floor areas organized, stocked, properly merchandised, and clean.
  • Provide customer service to staff and customers and answer product questions as needed.
  • Rotate or remove old or unsold products from the sales floor to refresh product selection.
  • Process e-commerce products when assigned, including sorting, hanging, sizing, pricing, and tagging.
  • Follow retail center policies and procedures, maintain clear and organized work areas, and follow continuous-improvement standards.
  • Follow safety processes and procedures to help maintain a safe environment for employees and customers.
  • Cross-train in other departments or areas and provide backup as required.
  • Perform additional duties as required.

Benefits

  • Eligible for DailyPay, a voluntary benefit providing access to earned pay on the employee’s schedule.
  • Full-time employees in Retail and Sales/Operations are eligible for medical, dental, and vision insurance; short- and long-term disability; life and accidental death and dismemberment coverage; flexible spending accounts; and voluntary supplemental benefits.
  • Paid time off, including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
  • Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; participation requires being at least 18 years old.
  • Goodwill of Colorado is an employer eligible for the Public Service Loan Forgiveness Program.
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