Retail General Manager

Visionworks • Lexington, KY

17h • $58,656 - $72,840

About The Position

The Visionworks General Manager leads the store team and business, using business and financial acumen to drive profitability and performance. The role leads a service-driven team to deliver a simple, human, and bold patient and customer experience from the doctor appointment through eyewear pickup. The General Manager works with the Doctor and associates to address business needs and support the customer journey.

Requirements

• High school diploma or GED.
• Three or more years of related experience.
• Licensed General Managers must have a current State Opticians License.

Nice To Haves

• Bachelor's degree.
• Optical management experience.

Responsibilities

• Maximize store profitability while protecting the patient and customer experience by setting and exceeding financial and performance goals.
• Engage regularly with the Doctor to discuss business needs, associates, and the patient and customer experience.
• Plan each day by managing incoming traffic, doctor appointments, and scheduled eyewear services.
• Hire, train, coach, develop, and support store associates so they perform their roles effectively and provide a strong patient and customer experience.
• Remove obstacles and resolve issues in the patient and customer experience when needed.
• Lead, execute, and improve broad operational activities to meet the store's financial and customer experience goals.

Benefits

• Vision coverage.
• Paid parental leave.
• Bereavement leave.
• 401(k) savings plan.
• Paid time off.
• Milestone anniversary awards.
• Medical and dental benefits for full-time employees.
• Exclusive employee discounts.
• Eligible bonuses, equity, and commissions may be included as part of the compensation package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED