Retail Fulfillment Center Supervisor

Ashley Furniture Industries•Harlingen, TX

5d•$24 - $30•Onsite

About The Position

The Retail Fulfillment Center Operations Supervisor leads and develops a team of Ashley associates, coaching and motivating them to achieve strong safety, quality, attendance, performance, and productivity. The supervisor engages the team, provides tools for success, and uses data-driven decisions and analytical problem solving to improve productivity and efficiency. The role is accountable for safety, quality, productivity, process improvement, and performance management within an assigned process path. The position oversees safety and OSHA compliance, inventory integrity, continuous improvement, cross-functional coordination, employee development, and operational resources. It is based in an active industrial manufacturing and distribution center with moderate to high noise, temperature variations, and operating material-handling equipment. The work may involve extended periods standing or walking on concrete floors and wearing PPE such as safety glasses and steel-toed boots. The listed shift is first shift, with a Monday–Friday schedule; the posting also states that flexible hours, including evenings, weekends, and holidays, may be required according to operational needs. The pay range is $24.00–$30.00 per hour, depending on experience. The position is not eligible for current or future employment sponsorship; candidates must be authorized to work in the United States without visa sponsorship.

Requirements

High school diploma or GED equivalent.
At least 2–3 years of experience in distribution center, warehouse, or logistics operations.
Strong understanding of warehouse processes, including receiving, storage, picking, packing, and shipping.
Knowledge of inventory management principles and accuracy-improvement techniques.
Strong leadership and team-management skills, including the ability to motivate and develop employees.
Strong analytical and problem-solving abilities and a data-driven decision-making approach.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office, including Excel, Word, and Outlook.
Understanding of OSHA safety regulations and warehouse safety practices.
Ability to work in a fast-paced environment and manage multiple priorities.
Ability to walk distribution-center floors, stand for extended periods, and lift up to 50 pounds as needed.
Ability to work flexible hours, including evenings, weekends, and holidays, as operational needs require.
Legally authorized to work in the United States without current or future visa sponsorship.

Nice To Haves

Previous supervisory or team-leadership experience.
Associate's or bachelor's degree in business administration, supply chain management, logistics, or a related field.
3–5 years of distribution-center supervisory experience in retail, furniture, or manufacturing distribution.
Lean Manufacturing or Six Sigma certification at Green Belt level or higher.
Supply chain certification such as APICS, CSCMP, or a similar professional certification.
Experience with warehouse management systems such as SAP, Manhattan, or similar platforms.
Experience in furniture, retail, or manufacturing distribution operations.
Knowledge of labor management systems and engineered labor standards.
Background in process-improvement methods including Kaizen, 5S, and value stream mapping.
Experience with performance metrics, KPI tracking, and data analysis.
Understanding of continuous-improvement tools and Lean principles.

Responsibilities

Champion safety programs and OSHA compliance, conduct safety walks and training, investigate incidents, document findings, and implement corrective actions.
Maintain inventory integrity through monitoring, audits, cycle counting, action plans, and controls to prevent loss, damage, and errors; train employees in inventory procedures.
Lead process-improvement events and projects, coach employees in Lean and continuous-improvement methods, validate and quantify financial gains, track metrics, and report results.
Collaborate with cross-functional and support teams to meet flow, quality, and regulatory standards and close process gaps.
Make or recommend employment decisions, direct employees toward area goals, audit adherence to procedures, manage performance, and provide coaching, reviews, and development opportunities.
Maintain accurate employee timekeeping and attendance records and communicate department goals and issues through team meetings and individual coaching.
Manage equipment, facilities, employees, methods, and materials; monitor costs, coordinate equipment maintenance, balance staffing and workload, and drive productivity targets.
Model company values and hold the team accountable to company behaviors and standards.