Retail Fulfillment Associate, Roseville Galleria - Part Time
About The Position
As a Fulfillment Colleague, you help create a seamless, personalized shopping experience for omni-channel customers by combining sales-floor engagement with back-of-house fulfillment. You select merchandise, carefully pack and ship online orders, and assist with in-store and curbside pickup. You greet customers with genuine hospitality, resolve issues professionally, and support sales, customer loyalty, and store operations through attention to detail, teamwork, and operational excellence. The role also includes receiving merchandise, tagging items, organizing the stockroom, preparing the store, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. You share loyalty program benefits, help customers complete their shopping, and organize the stockroom and orders to prepare the team for the next day. Colleagues are expected to collaborate, pursue sales goals, and continually improve service and results. Part-time colleagues are typically scheduled 12–24 hours per week, based on business needs and colleague availability. Schedules include weekend shifts. Flexible availability for days, evenings, weekends, and holidays is required.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 30 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Select merchandise and accurately fulfill online orders, including packing and shipping them.
- Assist customers with in-store and curbside pickup.
- Greet customers, listen to their needs, and resolve issues professionally.
- Support sales goals, acquire new customers by opening credit accounts, and share loyalty program benefits.
- Receive and tag merchandise and organize the stockroom.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Complete orders, organize the stockroom, and prepare the team for the next day's operations.
- Collaborate with colleagues and contribute to positive customer experiences and store results.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
