About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. Through product knowledge, customer engagement, and effective selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. The role also includes keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers and build relationships, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and provide a thoughtful checkout experience. They collaborate with teammates and continuously work to improve their individual and store results. This is a part-time position at Macy’s Roseville Galleria. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and colleague availability. Schedules include weekend shifts, and availability for days, evenings, weekends, and holidays is required.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to work toward daily sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and a cash register, and process register transactions.

Responsibilities

  • Engage customers with a warm welcome and personalized conversations to understand their needs and build customer relationships.
  • Recommend products and services using product knowledge and information about new arrivals, top-selling items, trends, and promotions.
  • Work toward daily sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms, including recovering merchandise and supporting merchandise moves.
  • Update signs and pricing as needed.
  • Provide a positive customer experience through checkout, loyalty-program communication, and a sincere thank-you.
  • Collaborate with colleagues and contribute to individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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