About The Position

As a Retail Selling Colleague in the women’s shoes department at Macy’s Roseville Galleria, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about each customer’s needs, provide personalized recommendations, explain products and services, and build trust and loyalty while working toward sales goals. The role involves engaging customers on the sales floor and in fitting rooms, sharing loyalty program benefits, and helping maintain a clean, organized, inviting shopping space. Colleagues work collaboratively, adapt to changing priorities, and contribute to individual and store results. This is a part-time role; part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. Schedules include weekend shifts.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays; dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to work toward daily sales goals and acquire new customers by opening credit accounts and sharing loyalty benefits.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort using electronic devices and technology, including handheld equipment and cash registers.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology to perform job functions, including processing register transactions.

Responsibilities

  • Welcome customers and build relationships through friendly, personalized conversations.
  • Understand customer needs and recommend suitable products and services.
  • Work toward daily sales goals and acquire new customers by opening credit accounts and sharing loyalty program benefits.
  • Stay informed about sales goals, new arrivals, top-selling items, trends, and promotions.
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
  • Complete customer transactions using the cash register and other technology.
  • Help customers finish their shopping experience by ensuring they have what they need and thanking them sincerely.
  • Collaborate with teammates to serve customers and achieve individual and store results.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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