Retail Fulfillment Associate, Pleasanton Stoneridge - Part Time
About The Position
As a Fulfillment Colleague, you help create a seamless, personalized shopping experience for omni-channel customers. The role combines sales-floor engagement with back-of-house fulfillment, including selecting merchandise, carefully packing and shipping online orders, and assisting with in-store and curbside pickup. You greet customers, resolve issues professionally, and support positive customer interactions. Attention to detail, teamwork, and operational excellence help drive sales, customer loyalty, and store success. The work includes preparing for the day by reviewing goals and promotions, receiving and tagging merchandise, organizing the stockroom, and helping keep store operations running smoothly. Colleagues assist customers on the sales floor and during curbside pickup, fulfill orders accurately and promptly, maintain the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. They also share loyalty benefits, work toward sales goals, complete orders, and organize the stockroom at the end of the day. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 30 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Select merchandise and carefully pack and ship online orders.
- Assist customers with in-store and curbside pickup.
- Greet customers, listen to their needs, and resolve issues professionally.
- Receive and tag merchandise and organize the stockroom.
- Maintain the sales floor and fitting rooms by recovering spaces, updating signs and pricing, restocking merchandise, and supporting merchandise moves.
- Share loyalty program benefits and help acquire new customers by opening credit accounts.
- Work toward daily sales goals and support store results.
- Complete orders and organize the stockroom to prepare the team for the next day.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
