Retail Fragrances Sales Associate - Womens, Pleasanton Stoneridge - Part Time
About The Position
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. You demonstrate and sell fragrances and related beauty products, educating customers on fragrance notes, layering techniques, and usage while anticipating needs and building meaningful connections. You help prepare and maintain the sales floor, review sales goals, learn about new arrivals and trends, and keep informed about promotions. You welcome customers, build relationships, maintain a shoppable space through merchandising and inventory upkeep, and support sales, loyalty, and store results. You also collaborate with colleagues and use point-of-sale and mobile selling technology to provide a seamless shopping experience.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to engage customers warmly, assess preferences, demonstrate fragrances, and provide tailored recommendations.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to use point-of-sale technology and digital tools.
Responsibilities
- Welcome customers and provide personalized fragrance recommendations based on their preferences.
- Demonstrate and sell fragrances and related beauty products, and educate customers about notes, layering techniques, and usage.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Maintain a clean, organized, and shoppable sales floor; merchandise new receipts, process damages and testers, return select merchandise to vendors, update signs and pricing, and support merchandise moves.
- Build customer relationships, promote loyalty program benefits, and provide a sincere and helpful checkout experience.
- Use clienteling tools to build customer relationships, promote product launches and events, and encourage customer loyalty.
- Acquire new customers by opening credit accounts and sharing loyalty benefits.
- Meet and surpass daily sales goals through exceptional service.
- Use point-of-sale technology, cash registers, handheld equipment, and digital tools to process transactions and support the shopping experience.
- Collaborate with colleagues and the Beauty team, and participate in ongoing training and vendor education.
- Maintain inventory, hygiene, merchandising, and compliance standards.
- Support teammates and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
