Retail Fulfillment and Receiving Support Associate, Galleria at Crystal Run -Flex
About The Position
As a Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Duties include receiving and organizing merchandise, picking and packing orders, processing trailers, retrieving orders from back-of-house storage, delivering orders curbside, and monitoring alerts to complete Buy Online Pickup In-Store (BOPS) orders on time. You help keep the stockroom and sales floor running efficiently while providing helpful customer service, resolving issues, and handling curbside deliveries with care. The role also supports sales and store presentation by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and assisting with merchandise moves. Colleagues work collaboratively, pursue sales goals, and contribute to individual and store results. Schedules include weekend shifts, with hours dependent on business needs and colleague availability. Full-time colleagues are typically scheduled for 30 or more hours per week; part-time colleagues are typically scheduled for 12–24 hours per week.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours, lift at least 50 pounds, stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, organize, tag, and restock merchandise, and maintain an organized stockroom.
- Pick, pack, and fulfill customer orders, including retrieving orders from back-of-house storage and delivering them curbside.
- Process trailers and monitor alerts to complete Buy Online Pickup In-Store orders on time.
- Help maintain inventory accuracy and efficient store operations.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Review goals, learn about products and promotions, and work toward sales goals and store results.
- Collaborate with colleagues to support customers and store operations.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
