About The Position
The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, inventory accuracy, and the customer experience. The role includes receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time; and helping keep the stockroom and sales floor efficient. Colleagues also greet customers, resolve issues, and provide helpful service. The position involves preparing the store for the day, reviewing goals and learning about products and promotions, tagging and organizing merchandise, and maintaining the sales floor and fitting rooms. Colleagues update signs and pricing, restock merchandise, support merchandise moves, complete orders, and organize the stockroom. They are expected to collaborate with teammates, support customers, work toward sales goals, and help deliver individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays, and regular, dependable attendance and punctuality.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
- Ability to work independently and collaboratively as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain an orderly stockroom.
- Pick, pack, and retrieve customer orders from back-of-house storage.
- Monitor alerts and ensure Buy Online Pickup In-Store orders are ready on time.
- Deliver orders curbside and assist customers with questions or issues.
- Maintain the sales floor and fitting rooms by recovering spaces, updating signs and pricing, restocking merchandise, and supporting merchandise moves.
- Review daily goals and learn about new products and promotions.
- Share Loyalty program benefits and provide helpful, courteous customer service.
- Complete orders and organize the stockroom to prepare for the next day.
- Collaborate with colleagues and work toward sales goals and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
