Retail Fulfillment and Receiving Support Associate, Oak Park - Part Time
About The Position
As a Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Duties include receiving and organizing merchandise, picking and packing orders, processing trailers, retrieving orders from back-of-house storage, and delivering orders curbside. You monitor alerts to help complete Buy Online Pickup In-Store (BOPS) orders on time and keep the stockroom and sales floor running efficiently. The role also involves customer interactions, including greeting shoppers, resolving issues, and carefully delivering curbside orders. Colleagues support a welcoming, shoppable store by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and helping with merchandise moves. The position emphasizes teamwork, hospitality, sales goals, operational excellence, and delivering positive customer experiences. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts; hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Enjoy meeting people, learning about them, and sharing information.
- Resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 50 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, organize, tag, and restock merchandise; maintain an organized stockroom.
- Pick and pack orders, process trailers, retrieve orders from back-of-house storage, and deliver orders curbside.
- Monitor alerts and complete Buy Online Pickup In-Store (BOPS) orders on time.
- Maintain inventory accuracy and help keep the stockroom and sales floor operating efficiently.
- Greet customers, listen to their needs, resolve issues, and provide helpful service during in-store and curbside interactions.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Work collaboratively with colleagues to support customers and store operations.
- Work toward daily sales goals and contribute to individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
