Retail Fulfillment and Receiving Support Associate, North County Fair - Part Time

Macy's • Escondido, CA

2d • Onsite

About The Position

As a Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help deliver a smooth customer experience. The role includes receiving and organizing merchandise, picking and packing orders, processing trailers, retrieving orders from back-of-house storage, and delivering orders curbside. You monitor alerts to help ensure Buy Online Pickup In-Store (BOPS) orders are ready on time and help keep the stockroom and sales floor running efficiently.

The position also involves customer interactions, including warmly greeting shoppers, resolving issues, and delivering curbside orders with care. You contribute to a shoppable store by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Colleagues work collaboratively, pursue sales goals, and seek to improve customer service and store results.

This is a part-time role. Schedules include weekend shifts; hours depend on business needs and colleague availability. Part-time colleagues are typically scheduled 12–24 hours per week. Availability for days, evenings, weekends, and holidays is required.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
• Ability to stand for at least two consecutive hours and perform the listed physical tasks, including lifting at least 50 pounds, stooping, kneeling, crouching, climbing ladders, and reaching, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Receive, organize, tag, and process merchandise and trailers.
• Maintain inventory accuracy and organize the stockroom.
• Pick, pack, and accurately fulfill customer orders; monitor alerts to help ensure BOPS orders are ready on time.
• Retrieve orders from back-of-house storage and deliver them curbside.
• Greet customers warmly, listen to their needs, resolve issues, and provide helpful service.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Collaborate with teammates and contribute to sales goals and store results.
• Use computers and other technology, including handheld equipment and cash registers, to perform job functions and process transactions.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed