Retail Framing Manager

Michaels • Toms River, NJ

8d • Onsite

About The Position

The Retail Framing Manager leads and coaches a team of framers focused on building customer relationships and creating custom framing solutions. The role drives custom framing sales, helps customers find memorable solutions for their art, and oversees timely delivery of high-quality framing work. The manager assists the Store Manager with store operations, team development, sales and production planning, inventory, safety, and compliance. They also serve as Manager on Duty and support customers and store operations as needed.

Requirements

• Basic computer skills.
• Ability to perform regular bending, lifting, carrying, reaching, and stretching.
• Ability to move throughout the store and remain standing for long periods.
• Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.
• Must satisfy applicable federal, state, and local legal requirements of the job.

Nice To Haves

• Previous custom framing experience.
• Retail management experience.
• Experience leading a sales team.

Responsibilities

• Assist the Store Manager in leading adherence to Standard Operating Procedures and Company programs, ensuring compliance with applicable laws and requirements, execution of Company policies and standards, and accountability for store conditions and results.
• Develop and coach the team's selling behaviors.
• Lead the delivery of high-quality custom framing solutions on time by planning workload with the Store Manager.
• Achieve personal KPIs and manage the framing team to achieve their role KPIs.
• Review sales and production workload and build plans, including sales floor time for networking.
• Manage and execute assigned inventory management processes.
• Manage and execute shrink and safety programs.
• Serve as Manager on Duty.
• Assist with interviewing, onboarding, coaching, observing, and training new team members; support talent development and participate in performance management activities.
• Use leadership competencies for continued self-development.
• Partner daily with Managers on Duty on expectations for framing and other framers.
• Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization's vision and values, and serve as a positive role model.
• Participate in truck unloading and stocking processes, ensuring standards are followed and work is completed within budget.
• Follow Standard Operating Procedures and Company programs and help ensure a safe environment.
• Acknowledge customers, help them locate products, and provide solutions.
• Assist with omnichannel processes.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Various voluntary insurance options.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed