Retail Fragrances Sales Support Associate - DKNY, Southshore - Full Time

Macy's • Bay Shore, NY

1d • $18 - $28 • Onsite

About The Position

The Fragrance RSS Colleague provides professional customer service by selling and demonstrating fragrances and related items and contributing to the success of the department. The role also includes fulfillment and other duties as necessary. Full-time colleagues are typically scheduled to work 30 or more hours per week, with hours dependent on business needs and colleague availability.

Requirements

• High school diploma or equivalent.
• 1–2 years of related experience.
• Strong interpersonal skills and demonstrated ability to communicate and share information with diverse customers and peers.
• Resourcefulness and ability to adapt quickly to changing priorities.
• Ability to work independently and as part of a team.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.

Responsibilities

• Provide exceptional service to customers across the store, including digital and in-person customers, and make appropriate partnerships when needed.
• Explain and demonstrate fragrance use through direct application or card application.
• Partner with the Fragrance Counter Manager or CSX Manager regarding inventory and other inaccuracies.
• Attend product training classes and seminars.
• Ensure proper presentation, organization, storage, and replenishment of stock.
• Participate in pre-selling and sales-driving events to maximize sales.
• Process new receipts, damages, testers, and return-to-vendor items in a timely manner.
• Keep the work area free of hazards and work safely.
• Follow Asset Protection, inventory control, and compliance procedures.
• Comply with hygiene standards.
• Follow shortage programs and procedures.
• Foster acceptance and respect, building authentic relationships with colleagues, customers, and communities.
• Maintain dependable attendance and punctuality.

Benefits

• Competitive pay
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED