Retail Fragrances Sales Support Associate - L'Oreal, Dadeland - Full Time

Macy's • Pinecrest, FL

1d • $17 - $26

About The Position

The Fragrance RSS Colleague provides professional service to customers by selling and demonstrating fragrances and related items, and contributes to the success of the department. The role also includes fulfillment and other duties as necessary. Colleagues provide service to both digital and in-store customers, support fragrance inventory and sales activities, and maintain safe, organized, and compliant work areas. Full-time colleagues are typically scheduled to work 30 or more hours per week; schedules depend on business needs and colleague availability.

Requirements

• High school diploma or equivalent.
• 1–2 years of related experience.
• Strong interpersonal skills and proven ability to communicate and share information with diverse groups of customers and peers.
• Resourcefulness and ability to adapt quickly to changing priorities.
• Ability to work independently and as part of a team.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
• Ability to lift at least 50 pounds and perform the physical activities described for the position.
• Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Provide exceptional customer service throughout the store to digital and physical customers, making appropriate partnerships when necessary.
• Explain and demonstrate fragrances through actual application or card application.
• Partner with the Fragrance Counter Manager or CSX Manager regarding inventory and other inaccuracies.
• Attend product training classes and seminars.
• Ensure proper presentation, organization, storage, and replenishment of stock.
• Participate in pre-selling and sales-driving events to maximize sales.
• Process new receipts, damages, testers, and return-to-vendor items in a timely manner.
• Keep the work area free from hazards and work safely.
• Follow asset protection, inventory control, compliance, shortage, and hygiene procedures.
• Foster acceptance and respect, strengthening relationships and authentic connections with colleagues, customers, and communities.
• Maintain dependable attendance and punctuality.
• Perform fulfillment and other duties as necessary.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED