Retail Receiving Support Associate, Dadeland - Full Time
About The Position
As a Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise, pick, pack, and retrieve orders from back-of-house storage, and deliver orders curbside. You monitor alerts to help ensure Buy Online Pickup In-Store orders are ready on time, and help keep the stockroom and sales floor operating efficiently. You also greet customers, resolve issues, and deliver orders with care. Daily work includes receiving merchandise, tagging items, organizing the stockroom, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. You complete orders and organize the stockroom at the end of the day to prepare the team for the next day. The role emphasizes customer service, teamwork, operational excellence, and achieving sales goals. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
- Ability to work independently and contribute to team dynamics.
- Ability to stand for at least two consecutive hours, lift at least 30 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain an organized stockroom.
- Pick, pack, retrieve, and complete customer orders, including Buy Online Pickup In-Store orders, and monitor alerts to support ready-on-time completion.
- Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
- Maintain a shoppable sales floor and fitting rooms by recovering areas, updating signs and pricing, restocking merchandise, and supporting merchandise moves.
- Collaborate with teammates and contribute to operational efficiency, customer satisfaction, and sales goals.
- Prepare the stockroom and team for the next day by organizing merchandise and completing orders.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
