Retail Fragrances Sales Support Associate - L'Oreal, Los Cerritos Center - Part Time

Macy's•Cerritos, CA

2d•$19 - $29•Onsite

About The Position

The Fragrance RSS Colleague provides professional customer service by selling and demonstrating fragrances and related items, contributes to department success, and supports fulfillment and other duties as needed. The role serves both digital and in-person customers, maintains fragrance inventory and presentation, and participates in training and sales events. This is a part-time position at Macy’s Los Cerritos Center, supporting the L’Oreal fragrance area.

Requirements

High school diploma or equivalent.
1–2 years of related experience.
Strong interpersonal skills and the ability to communicate and share information with diverse customer and peer groups.
Resourcefulness and the ability to adapt quickly to changing priorities.
Ability to work independently and as part of a team.
Ability to work a flexible retail schedule, including day, evening, weekend, and/or holiday hours.
Ability to lift at least 50 pounds, stand for at least two consecutive hours, and perform frequent moving, reaching, stooping, kneeling, crouching, and ladder climbing.
Color vision.
Ability to use computers and other technology, including handheld equipment and cash registers, and to process register transactions.

Responsibilities

Provide exceptional service to total-store customers, including digital and in-person shoppers, making appropriate partnerships when needed.
Explain and demonstrate fragrances through direct application or card application.
Partner with the Fragrance Counter Manager or CSX Manager regarding inventory and other inaccuracies.
Attend product training classes and seminars.
Maintain proper presentation, organization, storage, and replenishment of stock.
Participate in pre-selling and sales-driving events to maximize sales.
Process new receipts, damages, testers, and returns to vendors in a timely manner.
Keep the work area free from hazards and work safely.
Follow asset protection, inventory control, compliance, shortage-prevention, and hygiene procedures.
Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
Maintain dependable attendance and punctuality.
Support fulfillment and perform other duties as necessary.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice